Orthodontic Office Coordinator

3 weeks ago


Simpsonville, South Carolina, United States Smile Doctors Full time
Role Overview

We are seeking a skilled Front Desk Coordinator I to support our team's efforts in delivering exceptional patient care.


At Smile Doctors, we excel in providing top-notch service to our patients. If you're looking for an opportunity to grow with a dynamic organization, this might be the perfect fit for you.

Salary and Benefits

A competitive salary is offered to successful candidates. Additionally, our benefits package includes medical, dental, vision, and life insurance, as well as short and long-term disability coverage. We also provide a 401(k) plan, two weeks of paid time off in the first year, and holidays.


Job Responsibilities
  • Welcome visitors to the practice and provide information about our clinic features.
  • Answer, screen, and route incoming calls, taking messages as needed.
  • Check-in patients and collect general information on their first visit.
  • Verify patient insurance information.
  • Notify clinicians of patient arrival and readiness.
  • Making appointments for returning patients as necessary.
  • Print/reprint appointment reminders and school/work excuses.
  • May make changes to the patient schedule as necessary.
  • Coordinate payment arrangements or account resolution.
  • Receive, store, and deliver shipments and mail.
  • Take payments and post them to patient accounts.
  • Update patient charts and information.
  • Drive internal marketing initiatives and encourage participation from colleagues.

Requirements

To be considered for this role, you should possess a high school diploma or equivalent, along with one year of administrative experience. Bilingual Spanish skills are a plus but not required. Proficiency in Microsoft Office is essential.



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