Field Service Operations Coordinator

3 weeks ago


Simpsonville, South Carolina, United States Edge Technologies Full time

Join Edge Technologies as a Field Service Operations Coordinator and take on a challenging role in the Southeast region. As a Field Service Technician, you will be responsible for installing, troubleshooting, and maintaining equipment while adding value for our customers.

About the Position
  • We are offering a competitive salary of $62,000 - $82,000 per year, depending on experience.

This role requires 2-5 years of service technician experience or equivalent certified technical training on industrial equipment utilizing PLC/HMI driven motion control. You must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning.

Key Responsibilities:
  • Participate in installation, repair, and maintenance activities to ensure equipment operates efficiently.
  • Travel on-site to troubleshoot issues with machinery at customer locations throughout the specified region.
  • Collaborate with fellow Technical Support associates to receive briefings prior to customer visits.
  • Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations.
Benefits:
  • 401(k) plan with employer-matched contributions.
  • Dental insurance with comprehensive coverage.
  • Employee assistance program for mental health support.
  • Flexible schedule to accommodate your needs.
  • Flexible spending account for healthcare expenses.
  • Health insurance with a range of options.
  • Health savings account for tax-advantaged savings.
  • Life insurance with employer-paid premiums.
  • Paid time off for relaxation and rejuvenation.
  • Vision insurance with prescription coverage.
Work Environment:
  • Modern office setting with state-of-the-art facilities.
  • Growth opportunities within the company.
  • Wellness programs for physical and mental well-being.
Requirements:
  • Valid driver's license required for travel.
Schedule:
  • Day shift Monday to Friday.
  • Weekend availability with occasional overnight travel.
  • 50-75% of travel will be overnight, depending on your base location.


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