Campus Ambassador and Student Support Specialist

3 weeks ago


Council Bluffs, Iowa, United States Iowa Western Community College Full time

We are seeking a highly motivated and customer-focused student to join our team as a Welcome Center Student Assistant.

The successful candidate will be a current student enrolled at Iowa Western Community College, dedicated to providing exceptional support and services to our students and campus guests.

Key Responsibilities:

  • Greet and welcome students, staff, and campus guests, creating a warm and inclusive atmosphere.
  • Answer incoming phone calls and direct them to the appropriate department, area, or service, showcasing excellent communication skills.
  • Collaborate with admissions and recruiting staff to provide support and assistance as needed, ensuring seamless student experiences.
  • Offer tours and guidance to campus guests, highlighting the college's facilities and resources.

Qualifications and Skills:

  • Must be currently enrolled and in good academic standing, demonstrating a commitment to academic excellence.
  • Possess excellent verbal and communication skills, able to engage with students and staff effectively.
  • Deliver outstanding customer service to students and campus guests, consistently meeting their needs and expectations.
  • Able to work in a fast-paced environment, adapting to changing priorities and deadlines.

Benefits and Perks:

  • Free access to our brand-new Wellness Center and fitness classes, promoting a healthy and balanced lifestyle.
  • Employee assistance program, providing support for personal and professional growth.
  • Free parking, convenient for those commuting to campus.

As a Welcome Center Student Assistant, you will play a vital role in enhancing the overall student experience, fostering a sense of community, and contributing to the college's mission. If you are a motivated and customer-focused student looking for a rewarding opportunity, we encourage you to apply.



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