Technical Support Specialist

4 weeks ago


Council Bluffs, Iowa, United States US Tech Solutions Full time

Job Summary:

We are seeking a skilled Technical Support Specialist to provide exceptional technical support to customers, resolving issues and ensuring a positive customer experience.

Key Responsibilities:

  • Investigate and resolve technical issues in a data center environment.
  • Perform root cause analysis and provide recommendations for resolution.
  • Review and analyze data to identify trends and areas for improvement.
  • Monitor and present product performance data to stakeholders.
  • Develop and maintain technical documentation.

Requirements:

  • 5+ years of experience in computing hardware quality, product engineering, test engineering, or electronic hardware systems issue resolution.
  • Experience in data analysis and visualization using SQL, JMP, or Python.
  • Strong problem-solving skills and excellent communication abilities.
  • Background in troubleshooting and repair of server, storage, and networking products.
  • Experience working in a data center environment.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

US Tech Solutions is an Equal Opportunity Employer.



  • Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Summary:We are seeking a skilled Technical Support Customer Specialist to provide exceptional technical support to customers, resolve issues, and ensure a positive customer experience.Key Responsibilities:Manage/triage a ticket queue of quality issues identified in a data center environment.Perform first-level investigation and triage of tickets...


  • Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Description:We are seeking a dedicated Technical Support Customer Specialist to provide exceptional technical support to customers, resolving issues, and ensuring a positive customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid understanding of our products and...


  • Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Title: Technical Support Customer AnalystDuration: 3 Months ContractJob Summary:We are seeking a dedicated Technical Support Customer Analyst to provide exceptional technical support to customers, resolve issues, and ensure a positive customer experience.Key Responsibilities:Manage/triage a ticket queue of quality issues identified in a data center...


  • Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Description:We are seeking a dedicated Technical Support Customer Analyst to join our team. This role involves providing exceptional technical support to customers, resolving issues, and ensuring a positive customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a solid understanding of our...

  • IT Support Specialist

    3 weeks ago


    Council Bluffs, Iowa, United States Layton Flower Technologies Full time

    Job OverviewLayton Flower Technologies is seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their technology systems are running smoothly and efficiently.We are looking for an enthusiastic IT professional with a passion...


  • Council Bluffs, Iowa, United States US Tech Solutions Full time

    Job Title: Technical Support Customer AnalystWe are seeking a dedicated Technical Support Customer Analyst to join our team. This role involves providing exceptional technical support to customers, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Manage/triage a ticket queue of quality issues identified in a data center...


  • Council Bluffs, Iowa, United States American Games Full time

    Job DescriptionWe are seeking a highly skilled Business Application Support Specialist to join our team at American Games. This is a full-time permanent position in a manufacturing environment.The successful candidate will be responsible for assisting in the manufacturing of charitable and lottery gaming products, including pull-tab tickets and bingo...


  • Council Bluffs, Iowa, United States Family Access Center Full time

    Job SummaryWe are seeking a dedicated Family Support Specialist to join our team at the Family Access Center. As a key member of our staff, you will work closely with families to achieve their goals for safety, permanency, and well-being.Key ResponsibilitiesSupport families in achieving their goals by providing guidance and resources.Collaborate with Family...

  • IT Support Specialist

    4 weeks ago


    Council Bluffs, Iowa, United States Coreslab Structures Omaha Inc Full time

    Job Title: IT AdministratorCoreslab Structures Omaha Inc is seeking a highly skilled IT Administrator to join our team.Job Summary:The IT Administrator will be responsible for providing technical support to our employees, troubleshooting software and hardware issues, and maintaining our network infrastructure.Key Responsibilities:Provide technical support to...


  • Council Bluffs, Iowa, United States Family Access Center Full time

    Job DescriptionFamily Access Center is seeking a dedicated Family Support Worker to join our team.Job Summary:As a Family Support Worker, you will work closely with families to achieve identified goals for safety, permanency, and well-being. You will provide support and resources to families, ensuring they receive the necessary level of...


  • Council Bluffs, Iowa, United States Council Bluffs Community School District Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a Behavioral Support Specialist. This role will provide critical support to teachers and Board Certified Behavior Analysts in implementing IEP supports, services, and treatment plans for students with significant disabilities and challenging behaviors.Key...

  • Medical Assistant

    4 weeks ago


    Council Bluffs, Iowa, United States Miller Orthopedic Specialists Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Miller Orthopedic Specialists. As a key member of our clinical support team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.Key Responsibilities:Provide clinical support to medical staff, including vital signs,...


  • Council Bluffs, Iowa, United States Council Bluffs Community School District Full time

    Job SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Behavioral Support Specialist. In this role, you will work closely with teachers and Board Certified Behavior Analysts to implement IEP supports, services, and treatment plans for students with significant disabilities and challenging behaviors.ResponsibilitiesAssist...


  • Council Bluffs, Iowa, United States Family Access Center Full time

    Job Description:Family Access Center is seeking a Family Centered Services (FCS) Family Support Specialist to provide quality services in Pottawattamie and surrounding counties. The ideal candidate will have an Associate of Arts degree and two years of full-time experience in human services.Key Responsibilities:Provide in-home intervention to children and...


  • Council Bluffs, Iowa, United States Family Access Center Full time

    Family Support SpecialistFamily Access Center is seeking a dedicated professional to provide quality services in Pottawattamie and surrounding counties. The ideal candidate will have an Associate of Arts degree and two years of full-time experience in human services.Key Responsibilities:Provide in-home intervention to children and their families using...


  • Council Bluffs, Iowa, United States Mad Hatter Auto Repair Full time

    Job DescriptionMad Hatter Auto Repair in Council Bluffs, Iowa, is seeking a skilled and experienced Automotive Repair Specialist to provide high-quality service and repair for a diverse range of vehicles.As an Automotive Repair Specialist, you will be responsible for performing routine maintenance and complex repairs, diagnosing and troubleshooting...


  • Council Bluffs, Iowa, United States Alliance Medical Staffing Full time

    Job SummaryWe are seeking a highly skilled Mobile Imaging Specialist to join our team in Council Bluffs, Iowa. This is a travel position that offers the opportunity to work with a dynamic and experienced staff.About the Role:Specialty: EchocardiographyDuration: 13 weeksShift: 8 hours, daysThe ideal candidate will have excellent technical skills and be able...

  • Nurse Specialist

    4 weeks ago


    Council Bluffs, Iowa, United States DaVita Full time

    Join DaVita's Team as a Nurse SpecialistDaVita is seeking a skilled Nurse Specialist to join our team in an outpatient dialysis center. As a Nurse Specialist, you will be responsible for delivering high-quality patient care and working collaboratively with our multidisciplinary team to achieve exceptional patient outcomes.Key Responsibilities: Provide direct...


  • Council Bluffs, Iowa, United States GXO Logistics Full time

    Job SummaryWe are seeking a skilled Warehouse Logistics Specialist to join our team at GXO Logistics. As a key member of our logistics operations, you will be responsible for managing inventory, coordinating shipments, and maintaining a clean and organized workspace.Key ResponsibilitiesInventory Management: Receive, inspect, and accurately record all...


  • Council Bluffs, Iowa, United States US Tech Solutions Full time

    **Job Description:**Duration: 3 months contractWe are seeking a skilled Data Centre/Damage Quality Specialist to join our team. In this role, you will be responsible for reducing and minimizing damage to Data Centre hardware.Monitor and reduce damage to data centre hardware parts.Assist the site leadership in efforts to reduce damage at each DC.Execute the...