Brand Ambassador

4 weeks ago


Knoxville, Tennessee, United States Main Event Entertainment Full time
Main Event Entertainment Job Description

Job Summary: We are seeking a highly motivated and customer-focused Brand Ambassador to join our team at Main Event Entertainment. As a Brand Ambassador, you will play a key role in delivering an exceptional guest experience by providing top-notch service, answering questions, and directing guests to various activities.

Key Responsibilities:
  • Uphold cleanliness and safety standards
  • Welcome and greet guests, providing a warm and welcoming atmosphere
  • Communicate with the team to identify first-time guests
  • Answer guest questions on various activities and provide directions
  • Manage guest experience by keeping communication clear on wait times for games, food, and other activities
  • Escort guests to various activities, explaining safety rules and assisting with table maintenance
  • Thank guests for visiting and welcome them back
  • Perform opening, mid-day, or closing duties

Requirements:
  • Prior food and beverage experience a plus, but not required
  • Guest-focused mindset
  • Teamwork is a must
  • Food Handlers Certification, as required
  • Strong problem-solving and multi-tasking skills
  • Effective communication with Management, Team Members, and Guests
  • Availability to work days, nights, and/or weekends

Perks and Benefits:
  • Award-winning culture that's inclusive, rewarding, and FUN
  • 50% off food, beverages, activities, and unlimited game play
  • Tuition Reimbursement Program
  • Internal promotion culture
  • Be part of a New Center Opening Team
  • Our rewards and recognition program
  • Benefits and paid time off (for those who qualify)
  • Our Family Fund helps our Team Members financially in their time of need
  • Become a Certified Trainer

Salary:
  • Compensation is from $7.25 - $9.75 per hour

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