Brand Ambassador

4 weeks ago


Knoxville, Tennessee, United States Main Event Entertainment Full time
Job Title: Brand Ambassador

About the Role:
Main Event Entertainment is seeking a Brand Ambassador to join our team. As a Brand Ambassador, you will play a key role in delivering an exceptional guest experience by providing excellent customer service, answering questions, and directing guests to various activities.

Key Responsibilities:
  • Uphold cleanliness and safety standards
  • Welcome and greet guests, providing a positive first impression
  • Communicate with the team to identify first-time guests
  • Answer guest questions on activities and provide directions
  • Manage guest experience by communicating wait times and escorting guests to activities
  • Thank guests for visiting and welcome them back
  • Perform opening, mid-day, or closing duties

Requirements:
  • Prior food and beverage experience is a plus, but not required
  • Guest-focused mindset
  • Teamwork is essential
  • Food Handlers Certification, as required
  • Strong problem-solving and multi-tasking skills
  • Effective communication with Management, Team Members, and Guests
  • Availability to work days, nights, and/or weekends

Perks and Benefits:
Main Event Team Members are valued and motivated to give their best on the job. We offer a range of benefits, including:
  • 50% off food, beverages, activities, and unlimited game play
  • Tuition Reimbursement Program
  • Internal promotion culture
  • Be part of a New Center Opening Team
  • Our rewards and recognition program
  • Benefits and paid time off (for those who qualify)
  • Our Family Fund helps Team Members financially in their time of need
  • Become a Certified Trainer

Main Event Entertainment is an Equal Opportunity Employer and proud to be an E-Verify Employer where required by law.
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