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Technology Support Specialist I Paid Internship Opportunity
1 month ago
The Technology Support Specialist I will provide technical assistance to staff and students in the DuPage County ROE. This role involves maintaining systems, peripherals, applications, and network infrastructure. The ideal candidate will have excellent communication skills, strong organizational skills, and experience with technology education and/or training support.
Key Responsibilities:
Provide technical support to staff and students
Maintain systems, peripherals, applications, and network infrastructure
Collaborate with colleagues and supervisors to ensure smooth operation of technology systems
Assist with troubleshooting and resolving technical issues
Develop and maintain technical documentation
Participate in the management of organizational licensing and software renewals
Requirements:
High school diploma or equivalent
30+ semester hours of college-level credit preferred
1-3+ years of experience in technology education and/or training support
Excellent oral and written communication skills
Strong organizational skills for troubleshooting and research
Preferred Qualifications:
Experience with Google Workspace/Google Workspace for Education
Experience with Apple School Manager (ASM) / Apple Business Manager (ABM)
Experience with Mosyle, JAMF, or other MDM
Experience with macOS, iPadOS, Chrome OS, and Windows operating systems
Work Environment:
The Technology Support Specialist I will work in a fast-paced environment with a team of dedicated professionals. The ideal candidate will be able to work well under pressure, prioritize tasks, and maintain a positive attitude.
