Healthcare Support Specialist

2 weeks ago


Brentwood, Tennessee, United States USA Clinics Group Full time
Job Overview

As a Medical Assistant, you will play a crucial role in ensuring a seamless experience for patients while supporting the healthcare provider in various medical tasks. Your responsibilities will encompass managing patient interactions and maintaining the operational efficiency of the clinic.

Key Responsibilities:

  • Welcome patients and guide them to examination areas; assist with form completion as required.
  • Familiarize yourself with clinic technology and adhere to established protocols.
  • Handle multi-line phone systems and communicate effectively in multiple languages.
  • Coordinate appointment scheduling and accommodate patient needs, including transportation arrangements.
  • Verify patient insurance eligibility through direct communication with insurance providers.
  • Perform administrative tasks such as copying, filing, and faxing.
  • Address patient inquiries and ensure their needs are met at all times.
  • Maintain cleanliness and readiness of procedure rooms.
  • Assist physicians during specific medical procedures, following their guidelines and preferences.
  • Prepare patients for procedures and ensure a clean environment post-procedure.
  • Provide patients with post-procedure instructions and medication procurement information.
  • Monitor and replenish medical supplies as necessary.
  • Support the training of new personnel as required.
  • Assist ultrasound staff when needed.
  • Transport necessary supplies or equipment as required.
  • Be flexible with working hours and overtime as needed.
  • Perform additional duties as assigned.

Qualifications:

  • Certification as a Medical Assistant: CMA, RMA, or CCMA is advantageous.
  • A High School Diploma or GED is mandatory.
  • A minimum of 1 year of relevant experience is preferred.
  • Proficiency in Microsoft Office and strong computer skills are essential.

Benefits:

  • Health Insurance
  • Dental Coverage
  • Vision Insurance
  • Paid Time Off (PTO)
  • 401k with matching contributions


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