Customer Service Representative
2 weeks ago
RMA Network is seeking a highly skilled Call Center Coordinator to join our team in Basking Ridge, NJ. This role is responsible for managing a high volume of inbound calls and portal inquiries in a timely manner.
Key Responsibilities:- Manage Inbound Calls and Inquiries: Respond to client inquiries by clarifying desired information, researching, and providing accurate information.
- Communicate Company Policies: Understand and communicate company policies and practices to clients.
- Resolve Issues: Resolve problems by clarifying issues, researching, and implementing solutions.
- Escalate Medical Complaints: Escalate medical complaints/questions to the appropriate medical professional.
- Provide Excellent Customer Service: Be empathetic, have a positive attitude, and remain calm and polite when dealing with upset clients.
- Document Communication: Document all communication according to standard operating procedures.
- Schedule Appointments: Provide availability and schedule appointments within established guidelines.
- Education: High school diploma or equivalent.
- Communication Skills: Ability to communicate accurately and concisely, both verbally and in writing.
- Experience: Some experience in a call center or customer service environment.
- Knowledge: Knowledge of customer service principles and practices, medical terminology, and administration and clerical processes.
- Skills: Proficient in relevant computer applications, good data entry and typing skills, and ability to work independently and as part of a team.
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Customer Service Representative
2 weeks ago
Basking Ridge, New Jersey, United States RMA Network Full timeCustomer Service RepresentativeRMA Network is seeking a highly skilled Customer Service Representative to join our team in Basking Ridge, NJ. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through timely and accurate responses to their inquiries.Key Responsibilities:Manage high volumes of...
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Customer Service Representative
4 days ago
Basking Ridge, New Jersey, United States RMA Network Full timeCustomer Service Representative Job DescriptionRMA Network is seeking a highly skilled Customer Service Representative to join our team in Basking Ridge, NJ. As a key member of our customer service team, you will be responsible for managing a high volume of inbound calls and portal inquiries in a timely manner.Key Responsibilities:Manage high volume of...
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Customer Service Representative
4 weeks ago
Basking Ridge, New Jersey, United States Walgreens Full timeJob Description:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
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Customer Service Representative
2 weeks ago
Basking Ridge, New Jersey, United States Reproductive Medicine Associates Full timeJob Title: Call Center CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Call Center Coordinator to manage a high volume of inbound calls and portal inquiries in a timely manner.Key Responsibilities:Manage a high volume of inbound calls and portal inquiriesProvide exceptional customer service and support to clientsCollaborate with...
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Customer Service Representative
1 week ago
Basking Ridge, New Jersey, United States RMA Network Full timeCall Center CoordinatorRMA Network is seeking a highly skilled Call Center Coordinator to join our team in Basking Ridge, NJ. This role is responsible for managing a high volume of inbound calls and portal inquiries in a timely manner.Key Responsibilities:Manage high volume of inbound calls and portal inquiries in a timely manner.Answer client inquiries by...
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Pharmacy Customer Service Representative
2 weeks ago
Basking Ridge, New Jersey, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...
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Customer Service Supervisor
2 weeks ago
Basking Ridge, New Jersey, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled Identity Verification Specialist to join our team at Insight Global. As an Identity Verification Specialist, you will play a critical role in ensuring the smooth execution of our identity verification process.Key ResponsibilitiesProvide exceptional customer service to employees undergoing the identity verification...
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Customer Success Professional
3 weeks ago
Basking Ridge, New Jersey, United States Lawyer Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the success of our clients and driving business growth.Key ResponsibilitiesProvide exceptional support to clients during onboarding and beyond, ensuring a seamless transition to active...
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Customer Service Representative
4 weeks ago
Ridge, New York, United States Joseph Mercado - State Farm Agent Full timeJob DescriptionAs a Customer Service Representative at Joseph Mercado - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.Key...
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Guest Service Representative
3 weeks ago
Basking Ridge, New Jersey, United States Valor Hospitality Full timeJob Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Delta Hotels by Marriott Basking Ridge. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Check...
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Basking Ridge, New Jersey, United States David Roy - State Farm Agent Full timeJob DescriptionAs a State Farm Agent Team Member, you will play a key role in helping our business grow through value-based conversations and remarkable customer experiences. We seek a motivated and self-starting professional who thrives in a fast-paced environment and is interested in helping our customers manage the risks of everyday life, recover from the...
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Patient Services Coordinator
4 weeks ago
Basking Ridge, New Jersey, United States RMA Network Full timeFront Desk/Patient Services CoordinatorWe are seeking a highly skilled and organized Front Desk/Patient Services Coordinator to join our team at RMA Network in Basking Ridge, NJ.Key Responsibilities:Welcome and greet patients and visitors in a professional and composed manner.Answer patient phone calls and respond to non-clinical requests from patients and...
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Customer Service Representative
3 weeks ago
Glen Ridge, New Jersey, United States Smashburger Full timeSmashburger - Guest Service ExpertAs a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer service to our guests. Your primary goal will be to ensure that every guest receives a positive experience, from the moment they enter our restaurant to the moment they leave.Key Responsibilities:Provide Gold Standard...
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Fitness Sales Representative
1 week ago
Basking Ridge, New Jersey, United States Circle Fitness Llc Full timeJob DescriptionAt Circle Fitness Llc, we are seeking a highly motivated and customer-focused Sales Associate to join our team at Orangetheory Fitness. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Establish and maintain a strong referral program to drive membership...
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Customer Success Professional
2 weeks ago
Basking Ridge, New Jersey, United States Lawyer Full timeCustomer Success ManagerAt Lawyer, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our clients achieve their goals and objectives through our products and services.Key Responsibilities:Develop and execute customized onboarding plans to ensure seamless...
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Customer Service Representative
2 months ago
Glen Ridge, New Jersey, United States Smashburger Full timeJob Summary: We are seeking a highly skilled Guest Service Expert to join our team at Smashburger. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide Gold Standard service to each guest, ensuring their needs are met...
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Customer Success Professional
2 weeks ago
Basking Ridge, New Jersey, United States Lawyer Full timeJob OverviewWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the success of our clients and driving business growth.The ideal candidate will have a proven track record of success in customer-facing roles, with a strong ability to build and maintain...
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Front Desk Representative
1 week ago
Basking Ridge, New Jersey, United States Pyramid Global Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesWelcome and register guests, ensuring a smooth check-in and check-out...
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Pharmacy Service Associate
3 weeks ago
Basking Ridge, New Jersey, United States Walgreens Full timeJob Description:We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key Responsibilities:Customer...
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Food Service Worker/Cashier
4 weeks ago
Basking Ridge, New Jersey, United States Compass Group Careers Full timeJob SummaryWe are seeking a skilled Food Service Worker/Cashier to join our team at Compass Group Careers. As a key member of our food service team, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key ResponsibilitiesPrepare and serve food to customers in a...