Customer Success Professional

1 day ago


Basking Ridge, New Jersey, United States Lawyer Full time
About the Role

We are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the success of our clients and driving business growth.

Key Responsibilities
  • Provide exceptional support to clients during onboarding and beyond, ensuring a seamless transition to active users.
  • Act as a liaison between sales and customer success teams, fostering strong relationships and driving business growth.
  • Develop and implement strategies to drive extended customer success, including identifying upsell opportunities and closing deals.
  • Collaborate with sales representatives to identify and pursue new business opportunities.
  • Manage a diverse portfolio of clients, providing tailored support and guidance to ensure their success with our products.
Requirements
  • Proven work experience as a Customer Success Manager or similar role.
  • Experience working with brand image and promoting value through customer experience.
  • Exceptional ability to communicate and foster positive business relationships.
  • Technical skills required, as they relate to the use of the product or service.
  • Accountability and personal organization are essential.
What We Offer
  • Very competitive salary and bonuses.
  • Stock options.
  • Generous vacation policy including up to 8 weeks long service leave.
  • Medical, dental and vision healthcare insurance.
  • Health-oriented work environment including sit/stand electric desks/treadmills.
  • Fun company events, theme Fridays, summer hours, voted a best place to work in NJ.


  • Basking Ridge, New Jersey, United States Walgreens Full time

    Job Description:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities:Provide...


  • Basking Ridge, New Jersey, United States Stop & Shop Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our retail operations team, you will play a vital role in ensuring the smooth operation of our stores.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for providing exceptional...


  • Basking Ridge, New Jersey, United States Prudential Financial Full time

    Unlock Your Potential with Prudential AdvisorsPrudential Advisors is a leading financial services organization seeking experienced professionals to join their team in Greater Basking Ridge, NJ.Compelling BenefitsEnjoy 100% benefitable compensation, regardless of product typeChoose from three retirement plan options to suit your needsGrow your practice with...


  • Basking Ridge, New Jersey, United States Northwestern Hills Financial Group Full time

    Unlock Your Potential with Northwestern Hills Financial GroupWe are seeking experienced financial advisors to join our team at Northwestern Hills Financial Group. As a leading financial services provider, we offer a unique opportunity for professionals to grow their business and achieve their goals.Our open architecture platform provides access to a wide...


  • Basking Ridge, New Jersey, United States Viking Termite and Pest Control, Inc. Full time

    {"title": "Career Opportunities at Viking Pest", "content": "Viking Pest is a dynamic and sophisticated pest control company that has been protecting homes and businesses since 1980. We are committed to providing high-quality service and are seeking a dedicated and customer-focused individual to join our team.About UsWe are a highly experienced team of...


  • Basking Ridge, New Jersey, United States Viking Pest Full time

    Job Opportunity at Viking PestViking Pest is a dynamic and sophisticated pest control company that has been protecting homes and businesses since 1980. We are seeking a highly motivated and customer-focused individual to join our team.About the Role:Provide exceptional customer service to our clientsWork independently in a fast-paced environmentCollaborate...


  • Basking Ridge, New Jersey, United States Affinity Federal Credit Union Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our digital contact center team as a Customer Service Representative - Banking. As a key member of our team, you will be responsible for providing exceptional service to our members, handling inbound calls, and resolving issues in a timely and professional manner.Key...


  • Basking Ridge, New Jersey, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...


  • Basking Ridge, New Jersey, United States UnitedHealth Group Full time

    Job Title: Nurse PractitionerWe are seeking a skilled Nurse Practitioner to join our team at UnitedHealth Group. As a Nurse Practitioner, you will play a critical role in providing high-quality patient care and contributing to the success of our organization.Job Summary:The Nurse Practitioner will be responsible for conducting in-home assessments, performing...


  • Basking Ridge, New Jersey, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist to join our team at Walgreens. As a key member of our retail pharmacy team, you will play a critical role in providing exceptional patient care and services to our customers.Key ResponsibilitiesProvide Patient CareEngage with patients to understand their medication needs and provide...


  • Basking Ridge, New Jersey, United States Stellar Ventures Full time

    About Stellar VenturesWe are a leading insurance and retirement planning specialist, serving over 9 million customers in Germany and beyond.Our MissionWe strive to provide exceptional service and support to our corporate clients, helping them navigate the complexities of retirement planning and insurance.Job SummaryWe are seeking a highly skilled Corporate...


  • Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleWe are seeking a highly skilled Associate Director, Customer and Product Insights to join our team at Verizon. As a key member of our Customer and Product Insights function, you will play a critical role in driving business decisions that help us maintain a competitive edge by delivering best-in-class value propositions and experiences to our...


  • Basking Ridge, New Jersey, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and compassionate Pharmacist (Full or Part Time) to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care, ensuring the accuracy and efficiency of medication dispensing, and promoting a positive customer experience.Key ResponsibilitiesProvide...


  • Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleWe are seeking a highly skilled User Experience Research Senior Manager to join our team at Verizon. As a key member of our Customer Experience team, you will be responsible for developing and executing UX research programs to drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and lead UX research programs to inform...


  • Basking Ridge, New Jersey, United States Circle Fitness Llc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Fitness Sales Associate to join our team at Circle Fitness Llc. As a key member of our studio operations team, you will be responsible for delivering exceptional customer service, meeting sales targets, and contributing to the overall success of our fitness studio.Key ResponsibilitiesProvide...


  • Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleWe are seeking a highly skilled User Experience Research Senior Manager to join our team at Verizon. As a key member of our Customer Experience team, you will be responsible for developing and leading the UX Research program for our mobile plans experience.Key ResponsibilitiesDevelop and execute UX research strategies to uncover customer needs...


  • Basking Ridge, New Jersey, United States Aditi Consulting Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Legal Process Specialist. In this role, you will be responsible for data entry of legal processes into our workflow management system, answering high-volume calls, and distributing voicemail messages.Key ResponsibilitiesSupport the Court Order Compliance group...


  • Basking Ridge, New Jersey, United States Aditi Consulting Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Legal Process Specialist. In this role, you will be responsible for data entry of legal processes into our workflow management system, answering high-volume calls, and distributing voicemail messages.Key ResponsibilitiesSupport the Court Order Compliance group...


  • Basking Ridge, New Jersey, United States Circle Fitness Llc Full time

    Job OverviewAt Circle Fitness Llc, we're seeking a highly motivated and customer-focused individual to join our team as a Fitness Sales Associate. As a key member of our studio operations team, you will play a vital role in delivering exceptional customer service, driving sales, and contributing to the overall success of our fitness studio.Key...


  • Basking Ridge, New Jersey, United States Verizon Full time

    About the RoleWe are seeking a highly skilled Marketing Senior Manager to join our Product Marketing Communications team at Verizon. As a key member of our team, you will be responsible for developing and executing marketing campaigns to retain customers and increase revenue for Verizon.Key ResponsibilitiesDevelop and execute comprehensive marketing plans to...