Administrative Support Specialist
5 days ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Gaylord Hotels. As an Administrative Assistant, you will be responsible for providing exceptional support to our guests and colleagues, ensuring seamless operations and exceptional service delivery.
Key Responsibilities- Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, and answer inquiries from guests.
- Transmit information or documents using a computer, mail, or facsimile machine.
- Operate standard office equipment other than computers.
- Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
- Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
- Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Enter and locate work-related information using computers and/or point of sale systems.
- Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We are a global hospitality leader, driven by our passion to deliver extraordinary experiences for our guests. Our portfolio of brands includes Marriott, The Ritz-Carlton, and Gaylord Hotels, among others. We offer a range of career opportunities, from entry-level to leadership positions, and provide ongoing training and development to help our associates grow and succeed.
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