Senior Social Care Specialist

7 days ago


Chicago, Illinois, United States Care Advisors Full time

About the Role:

We are seeking a highly skilled Senior Social Care Specialist to join our team at CareAdvisors. In this role, you will be responsible for managing a caseload of complex cases, providing oversight and support to our Social Care team, and offering information and referrals to community services.

Key Responsibilities:

  • Manage a caseload of complex cases through communication with patients and caregivers, documentation in EHR systems, data entry, maintenance, and reconciliation.
  • Assist in providing oversight, support, and guidance within Social Care.
  • Offer information and appropriate referrals to community services using warm handoffs when possible.
  • Return voicemail and emails from participants and community partners.
  • Provide navigation across sectors and providers to ensure coordination and service access/completion for all cases.

Requirements:

  • Bilingual - Spanish required
  • Bachelor's Degree in Human Services or related field; or commensurate work experience.
  • 4+ years of relevant experience in care planning, care coordination, or care management
  • Experience with housing, government benefit applications, and complex case management.
  • 1+ years of management or supervisory experience (helpful)

Benefits:

  • Medical
  • Dental
  • Vision
  • Unlimited PTO
  • 11 Paid Holidays
  • Additional Financial Benefits (outside of Base Salary)

About Us:

CareAdvisors is a tech startup dedicated to making healthcare more accessible for everyone in the U.S. We leverage technology to disrupt inefficient processes and address the Social Determinants of Health (SDoH) that disproportionately affect our marginalized and vulnerable communities.



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