Infrastructure Support Specialist
10 hours ago
We are seeking a highly skilled Infrastructure Support Engineer to join our team at Jobot. This is a critical role that requires a strong understanding of network hardware, protocols, and standards.
Responsibilities:
- Implement, maintain, and support all network hardware, software, and communication links.
- Ensure the stability and integrity of in-house voice, data, video, and wireless network services.
- Plan and implement upgrades, patches, and installation of new applications and equipment.
- Provide network support and troubleshooting to resolve issues.
- Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
- Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
- Assess, approve, and administer all equipment, hardware, and software upgrades.
- Develop and implement policies, procedures, and associated training plans for network resource administration and appropriate use.
Qualifications:
- A minimum of 5 years of experience in a similar role.
- Proven experience with Active Directory, hardware installation, Firewall, Cisco Routers, Exchange, GPOs, server, o365, server 2019.
- Strong knowledge of current network hardware, protocols, and standards.
- Hands-on experience with diagnosing and resolving hardware and software issues.
- Exceptional analytical, conceptual, and problem-solving abilities.
- Ability to conduct research into networking issues and products.
- Highly self-motivated and directed, with keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Relevant professional certifications are a plus.
If you're a tech-savvy professional with a passion for problem-solving and improving infrastructure, we'd love to hear from you. Apply today and take the next step in your career as a Consulting Infrastructure Support Engineer.
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