IT Help Desk Agent

12 hours ago


Canton, Ohio, United States Fagron Full time
Job Summary

Fagron is a widely expanding, international, professional, and ambitious pharmaceutical company with multiple growth opportunities. We are looking for a dynamic and enthusiastic IT Help Desk Agent to join our vibrant and fun offices in Canton, Massachusetts.

In this role, you'll provide technical assistance and support for computer systems, hardware, and software, be the first point of contact and deliver resolutions to user issues with a friendly and professional demeanor, and escalate unresolved queries to the next level of support promptly and efficiently.

The ideal candidate will have strong client-facing and communication skills, advanced troubleshooting and multi-tasking abilities, and a strong customer service orientation.

We offer a competitive salary of $65,000 - $85,000 per year, comprehensive benefits, performance package, and ability to be part of an international leader in an expanding industry.



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