Help Desk Technician

1 month ago


Canton, United States TimbukTech Inc Full time

Typical Responsibilities:

Our Service Desk Technicians assist our clients with day-to-day issues which means:

  • Onsite and remote workstation management for a variety of clients, across a range of industries.
  • Setup, prep, and deploy images to computers
  • Troubleshoots applications and operating system issues and make recommendations for prevention
  • Basic voice over IP support.
We work as a unified team, so in addition to supporting client's needs, you'll also be helping and mentoring your colleagues and they'll be helping and mentoring you

Our Service Desk Technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests.

Also, the ideal candidate will not settle for the status quo. After learning how we operate, this person should challenge us to find new and effective ways of serving our clients and team, and be willing to help implement those ideas.

Required Skills:
  • Strong interpersonal skills and a positive attitude: Our clients call us when they're at their worst, and your colleagues may be reaching out to you for help when they're under pressure.
  • Ability to change tasks rapidly: As a service business, we expect the unexpected to disrupt our plans
  • Ability to stay organized and follow through to completion, with a high level of accuracy
  • A willingness and ability to learn new applications and skills
  • CompTIA A+ within first 120 days of hire
Preferred Experience:
  • 1+ years of experience with Microsoft Windows environments
  • 1+ years of basic troubleshooting
  • 1+ years of basic network experience, including setting up basic firewalls or switches
  • 1+ years of Office 365 and/or Azure experience
Compensation: $45,000 Plus Certifications and Bonuses

Benefits:
  • Retirement Plan w/ Company Matching
  • Medical Insurance
  • Dental insurance
  • Vision Insurance
  • Life Insurance
  • Paid time off
  • Professional development assistance
Supplemental pay types:
  • Quarterly Bonus pay
Education:
  • High school or equivalent (Preferred)


About Us:

TimbukTech. Inc. is the premiere computer network service provider in Canton, Macomb, and Washington communities. We build close relationships with our clients, small business in our communities, to eliminate their technology struggle. Our team cares about the wellbeing and success of the business we serve. We are currently seeking to grow our team of talented individuals.

  • Canton, Ohio, United States TimbukTech Inc Full time

    Job Title: Help Desk TechnicianAt TimbukTech Inc., we are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing top-notch technical support to our clients, ensuring their technology needs are met efficiently and effectively.Key Responsibilities:Provide remote and onsite technical support to...

  • Help Desk Specialist

    3 weeks ago


    Canton, Ohio, United States Staffing Solutions Enterprises Full time

    Job Summary:Staffing Solutions Enterprises is seeking an IT Help Desk employee for our North Canton Client. As a Help Desk Specialist, you will have the opportunity to work with a great team and set up laptops or phones. This role requires providing quality IT knowledge to the team and following general IT guidelines/instructions per company policy.Key...

  • Help Desk

    4 weeks ago


    North Canton, United States Staffing Solutions Enterprises Full time

    IT Help Desk Length: Up to 8 months long Pay: $18.-$21/hourly Hours: 8am-4pm or 10a-7pm Location: onsite in North Canton, OH Staffing Solutions Enterprises is seeking an IT Help Desk employee for our North Canton Client. In this role, you will have the opportunity to work with a great team and set up laptops or phones. Please see the details and apply if you...


  • Canton, Pennsylvania, United States BLaST Intermediate Unit #17 Full time

    Job SummaryWe are seeking an intern to join our Information Technology (IT) department at the BLaST Intermediate Unit #17. As a Help Desk Intern, you will gain hands-on experience providing technical support to our staff and assist with various IT-related tasks.Key ResponsibilitiesRespond to service requests via ticket, phone, and email, and perform tasks...


  • North Canton, United States Stark State College Full time

    The Help Desk Assistant is responsible for providing level I help desk support to faculty, students, and staff using the online Help Desk software and telephone etiquette. Other duties include dispersing help aids, and assisting help desk staff with projects as needed. The Help Desk Assistant is responsible for knowing and upholding the policies and...

  • Help Desk Intern

    4 months ago


    Canton, United States BLaST Intermediate Unit #17 Full time

    Summary: The IU seeks an intern to join its Information Technology (IT) department. The intern will gain hands-on experience providing information and technical support to the IU's 180+ staff as part of the IT Helpdesk team. This includes responding to Helpdesk tickets to troubleshoot hardware and software issues, install applications, and set up computers...


  • Canton, United States Massage Envy Full time

    Overview Description PCRK Group is hiring for Full-Time Front Desk Sales Associates . PCRK Group has full-time positions available for an entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales....


  • Canton, United States Back to You Osteopractic Physical Therapy and Rehabilitation Full time

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Medical Office Front Desk | Love your job at last! Are you ready to do work that matters for a company that values you? Are you looking...


  • Canton, United States Back to You Osteopractic Physical Therapy and Rehabilitation Full time

    Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Medical Office Front Desk | Love your job at last! Are you ready to do work that matters for a company that values you? Are you looking...


  • Canton, United States Back to You Osteopractic Physical Therapy and Rehabilitation Full time

    Do you want meaningful work in a company that values you? At Back to You, we believe work should be fulfilling, your contributions recognized, and your happiness essential to patient care and company success. About the Role We're looking for a dependable, organized, and empathetic Front Desk Superstar to join our team full-time. This role goes beyond...


  • Canton, United States Back to You Osteopractic Physical Therapy and Rehabilitation Full time

    Medical Office Front Desk | Love your job at last!Grosse Pointe Location Are you ready to do work that matters for a company that values you? Are you looking for that culture-fit that has you pinching yourself everyday you get up for work, because you love your role in making a difference in people's lives? We're "Back to You," and we think that work should...

  • Front Desk Agent

    2 months ago


    North Canton, United States Hyatt Place Canton Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Surgical Technician

    3 weeks ago


    Canton, Ohio, United States Surgery Partners Full time

    Surgical Technician Job DescriptionSurgery Partners is seeking a skilled Surgical Technician to join our team. As a Surgical Technician, you will play a vital role in ensuring the smooth operation of surgical procedures.Key Responsibilities:Prepare and maintain medical equipment for surgical procedures.Assist in preparing the operating room by setting up...

  • Surgical Technician

    3 weeks ago


    Canton, Ohio, United States Surgery Partners Full time

    Surgical Technician Job DescriptionSurgery Partners is seeking a skilled Surgical Technician to join our team. As a Surgical Technician, you will play a vital role in ensuring the smooth operation of surgical procedures.Key Responsibilities:• Prepare and maintain medical equipment for surgical procedures.• Assist in preparing the operating room by...


  • Canton, Ohio, United States CVS Health Full time

    Pharmacy Technician Job DescriptionCareers at CVS Health are built around helping people on their path to better health. As a Pharmacy Technician, you will play a vital role in delivering compassionate care to our millions of patients every day.Key Responsibilities:Manage all assigned pharmacy workstations and tasks to support the team's ability to promptly,...

  • Pharmacy technician

    2 months ago


    Canton, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Automotive Technician

    3 months ago


    Canton, United States Mr. Tire Auto Service Centers Full time

    Job Description The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is...

  • Behavior Technician

    4 months ago


    Canton, United States Centria Autism Full time

    We are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism. In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified...

  • Radiology Technician

    4 weeks ago


    Canton, United States TotalMed Allied Full time

    Job Title: Radiology Technician - Travel PositionTotalMed Allied is seeking a skilled Radiology Technician for a travel job in Ohio.Job Description & RequirementsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelWe are looking for a dedicated Radiology Technician to join our team for a 13-week travel assignment in...

  • Automotive Technician

    4 weeks ago


    Canton, Ohio, United States CarMax Full time

    About the Role:We are seeking an experienced Automotive Technician to join our team at CarMax. As an Automotive Technician, you will be responsible for diagnosing, reconditioning, and repairing vehicles to ensure our customers can drive away feeling safe and at ease.Key Responsibilities:Diagnose and repair complex vehicle issuesRecondition vehicles to meet...