Product Operations Lead
4 weeks ago
The Product Operations Lead is a key member of the store leadership team responsible for executing the store's product strategy. This includes managing inventory, overseeing back-of-house operations, and ensuring the store is stocked and well-organized. The ideal candidate will have experience in inventory management, product operations, and leading teams. They will be responsible for collaborating with store leadership, planning and prioritizing inventory processing, and engaging team members in inventory management. The Product Operations Lead will also review and interpret daily business data to inform actions and provide recommendations to store leadership. Additionally, they will participate in the store's hiring process, address team member performance, and contribute to a respectful and inclusive team environment.
Responsibilities
- Collaborate with store leadership to bring product strategy to life.
- Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
- Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
- Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
- Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
- Review and interpret daily business data and metrics to inform actions.
- Participate in the store's hiring process.
- Address team member performance and support their ongoing learning and development.
- Contribute to a respectful and inclusive team environment.
Requirements
- Must be legally authorized to work in the country in which the store is located.
- Must have the ability to travel to assigned store with reliable transportation methods.
Work Context
- Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural light.
- Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
- Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials.
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