Sales Engineer

2 days ago


Glen Allen, Virginia, United States MCIM Full time
About Us

The MCIM tool is a cloud-based solution designed to address the challenges of shared risk across a global network of interdependent facilities and data centers. Our mission is to centralize, standardize, and automate information flow among all mission critical stakeholders, mitigating the risk of impact events and maximizing uptime availability and asset useful life.

Job Title: Sales Engineer

We are seeking a highly skilled and experienced Sales Engineer to join our dynamic sales team. As a Sales Engineer, you will be responsible for leading technical discussions with prospective clients and demonstrating how our products or services can meet their needs.

Key Responsibilities:
  • Technical Expertise: Serve as the primary technical resource for the sales team, understanding client requirements and articulating how our solutions can address them.
  • Product Demonstrations: Conduct compelling product demonstrations tailored to the specific needs of potential clients.
  • Solution Design: Collaborate with the product team on ideas and features based on client feedback and technical requirements.
  • Proposal Development: Assist in the preparation of technical proposals and statements of work (SOWs) with the Operations team and Customer Success team.
  • Customer Support: Provide ongoing technical support to clients throughout the sales process.
  • Training and Knowledge Sharing: Train sales team members on technical aspects of products and services.
  • Market Insights: Stay updated on industry trends and competitor products in the CMMS and Enterprise Asset Management market.
Qualifications:
  • Education: Bachelor's degree in Engineering, Computer Science, or a related field.
  • Experience: Minimum of 5 years of experience in a sales engineering or equivalent customer-facing role within the mission critical arena.
  • Technical Skills: Proficiency in Salesforce architecture, Custom Objects, APIs, Einstein Analytics, and Flow Builder.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Team Player: Ability to work collaboratively with cross-functional teams and build relationships with clients.
  • Travel: Willingness to travel as needed to client sites.

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