Service Representative

1 week ago


Berwyn, Illinois, United States Trinity Health Full time
Job Summary:

As a Service Representative at Trinity Health, you will play a vital role in promoting increased utilization of our services by maintaining a customer service attitude that reflects our mission, vision, and values. You will ensure effective clerical operations for the service area and perform all job duties under the highest customer service standards to exceed customer expectations.

Key Responsibilities:

Greet patients entering the physician practice and provide a warm welcome.
Answer office phones, make appointments, and check in patients and collect accurate patient demographics.
Assist in checking out patients and assist them with referral processing and scheduling process.
Collect co-pays and post charges, and perform charge entry and patient balance processing.

Requirements:

Required: Associates Degree OR equivalent training acquired via work experience or education.
Training in general administrative, business, healthcare, or related field.

Our Commitment to Diversity and Inclusion:

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce, commitment and accountability, communication, community partnerships, and supplier diversity. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

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