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Customer Service Representative

1 month ago

Berwyn, Illinois, United States David Avila - State Farm Agent Full time
Job Overview

As a Customer Service Representative for David Avila - State Farm Agent, you will play a key role in building and maintaining strong relationships with our customers. Your primary responsibility will be to establish trust and provide exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Utilize a customer-centric approach to identify and address their insurance and financial service needs.
  • Collaborate with the agent team to develop and implement effective marketing strategies to attract and retain customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail.
  • Ability to learn and utilize computer applications and software.
  • Fluency in Spanish is a plus.

We are seeking a highly motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional service and building strong relationships, we encourage you to apply.