Customer Service Representative

1 month ago


Berwyn, Illinois, United States Walgreens Full time
Job Description:

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments.
  • Assist customers with finding products, answering questions, and providing recommendations.
  • Maintain a clean and organized store environment, including restocking shelves and keeping counters clean.
  • Assist with visual merchandising, including constructing and maintaining displays.
  • Process returns, exchanges, and refunds in accordance with company policies.
  • Assist with inventory management, including counting and reconciling inventory.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
  • A competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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