Service Advisor

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Findlay Chevrolet Full time
Job Title: Service Advisor

Job Summary:

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Findlay Chevrolet. As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their vehicle service experience.

Key Responsibilities:

  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Communicate effectively with customers to understand their vehicle service needs and provide accurate estimates and repair information.
  • Coordinate with technicians to ensure timely and efficient completion of repairs and maintenance services.
  • Manage repair orders and ensure accurate and complete documentation.
  • Meet or exceed sales and service goals, including add-on sales and customer satisfaction targets.
  • Collaborate with other team members to ensure seamless communication and efficient workflow.

Requirements:

  • 2 years of experience in a dealership service department as a Service Advisor.
  • High school diploma or equivalent required; some college or automotive/vocational training preferred.
  • ASE certification preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.

Working Conditions:

This position requires the ability to work in a fast-paced service department environment, with frequent exposure to noise, vibration, and hazardous materials. The successful candidate must be able to lift up to 50 pounds and use equipment consistent with industry standards.

Benefits:

Findlay Chevrolet offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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