Service Advisor
4 weeks ago
FINDLAY KIA OF LAS VEGAS is one of the largest and fastest-growing automotive groups in the Southwest U.S. We're committed to providing exceptional customer experiences and recognizing the hard work of our team members.
Job SummaryWe're seeking a highly motivated Service Advisor to join our team. As a Service Advisor, you will be responsible for providing excellent customer service, obtaining customer and vehicle information, and ensuring a smooth and efficient service experience.
Responsibilities- Greet customers promptly and provide a friendly and welcoming environment
- Obtain customer and vehicle information accurately and efficiently
- Provide clear and concise explanations of work completed and charges to customers
- Establish follow-up times and monitor the progress of each vehicle throughout the day
- Update customers frequently on the status of their vehicle
- Proven record of achieving exceptional customer satisfaction
- Previous customer service experience
- Above-average energy level and a desire for a long-term career with a growing organization
- Personal and professional integrity
- Great working environment
- Paid training
- Medical, dental, and vision insurance
- 401K
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