Hotel Front Desk Associate

1 day ago


Miami, United States Elwyn Full time

Are you a driven and results-oriented individual seeking a challenging role in the hotel industry? Elwyn is hiring a Hotel Front Desk Associate to join our dynamic team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest inquiries, and resolving issues in a timely and professional manner.

In this role, you will work closely with our housekeeping, maintenance, and culinary teams to ensure seamless operations and outstanding guest experiences. Your excellent communication, problem-solving, and time management skills will enable you to thrive in this fast-paced environment.

Responsibilities:

  • Greet guests and check-in/out using property management systems
  • Answer phone calls, respond to emails, and resolve guest inquiries
  • Manage room assignments, keys, and other guest-related matters
  • Collaborate with colleagues to maintain a clean, safe, and welcoming environment

What We Offer:

  • $50,000 - $60,000 per year, depending on experience
  • Comprehensive benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment


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