Luxury Front Desk Associate for Upscale Hotel Experience

7 days ago


Miami, Florida, United States SLS Full time

We are seeking a highly skilled and experienced Luxury Front Desk Associate to join our team at SLS South Beach. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring that all our guests receive a personalized and memorable experience.

Job Summary

The Luxury Front Desk Associate is responsible for managing the front desk operations, handling guest inquiries, and providing information about hotel services and amenities. You will work closely with the Front Office Manager and other department heads to ensure seamless communication and coordination.

Responsibilities

  • Welcoming and checking in guests in a professional and friendly manner
  • Providing accurate and timely information about hotel services and amenities
  • Handling guest inquiries and resolving any issues or concerns
  • Maintaining a high level of knowledge about local attractions and activities
  • Collaborating with other departments to ensure smooth operations and excellent guest service

Requirements

  • Bachelor's degree preferred; High School Diploma or equivalent required
  • 1-2 years of experience in a public contact position, preferably in an upscale or lifestyle brand hotel
  • Ability to work overnight shifts
  • Intermediate to proficient understanding of computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel & Outlook
  • Excellent communication and interpersonal skills

About Us

SLS is a global hospitality company that offers a unique and exceptional guest experience. We are committed to delivering unparalleled service and creating unforgettable memories for our guests. Our team members are passionate, dedicated, and driven by a desire to exceed expectations.

What We Offer

  • Competitive salary: $45,000 - $60,000 per year
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Comprehensive benefits package, including health insurance, 401(k), and paid time off

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



  • Miami, Florida, United States TB ISLE RESORT LP Full time

    Job SummaryWe are seeking a highly skilled Luxury Hotel Front Desk Supervisor to join our team at JW Marriott Turnberry Miami Resort & Spa in Aventura, FL. This is a fantastic opportunity for a motivated and experienced professional to take on a challenging role with a luxury hotel brand.About the RoleThe At Your Service Supervisor will be responsible for...


  • Miami Beach, Florida, United States AccorHotel Full time

    Job DescriptionWe are seeking an experienced Luxury Hotel Front Desk Manager to join our team at AccorHotel. This is a fantastic opportunity to work in a dynamic and fast-paced environment, leading a team of professionals to deliver exceptional guest experiences.About the RoleThe successful candidate will be responsible for overseeing the daily operations of...


  • Miami Beach, Florida, United States YURBBAN WORLDWIDE, S.L Full time

    Company OverviewYurbban Worldwide, S.L. is a dynamic hospitality group that prioritizes delivering exceptional experiences to its guests. With a strong focus on innovation, responsibility, and sustainability, the company operates a portfolio of lodging and restaurants in various cities worldwide.About the RoleWe are seeking a skilled Front Desk Customer...


  • Miami, Florida, United States LH - Little Havana Full time

    Front Desk Ambassador Opportunity at LH - Little HavanaWe are seeking a highly skilled and charismatic Front Desk Ambassador to join our team at LH - Little Havana. As the primary point of contact for our guests, you will be responsible for ensuring an exceptional experience from check-in to check-out.About the RoleThe Front Desk Ambassador is the face of...


  • Miami, Florida, United States NFC Amenity Management Full time

    About the RoleWe are seeking a professional and welcoming Luxury Front Desk Concierge Associate to join our team at NFC Amenity Management.Key ResponsibilitiesWelcome Residents Home: Warmly greet residents and their guests, setting the tone for an exceptional experience.Lobby Monitoring: Ensure the lobby remains safe and secure, handling incoming calls and...


  • Miami, Florida, United States Hyatt Hotels Corp. Full time

    We are seeking a skilled and detail-oriented Luxury Hotel Night Audit Lead to join our team at Hyatt Hotels Corp. in Miami Beach, Florida.Company OverviewAt Hyatt, we believe that hospitality is more than just a job - it's a career for people who care. We turn trips into journeys, encounters into experiences, and jobs into careers. Our hotels offer a unique...


  • North Miami Beach, Florida, United States Marriott Full time

    Job Summary:A dynamic and experienced professional is sought to lead the front office team at a prestigious Marriott resort in Aventura, Florida. As Front Office Manager, you will be responsible for delivering exceptional guest experiences, ensuring seamless operations, and driving revenue growth. This role offers a unique opportunity to join a luxury hotel...


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    At Carillon Hotel Management LLC, we are seeking an exceptional Luxury Food and Beverage Operations Manager to join our team. This is a dynamic opportunity for an experienced professional to oversee all aspects of food and beverage operations at our luxury hotel.Key Responsibilities:Leadership and Supervision: Direct and supervise the Front of the House Food...


  • Miami Beach, Florida, United States Loews Hotels, LLC Full time

    We are seeking a highly skilled Front Desk Supervisor to join our team at Loews Hotels, LLC.Job OverviewThis is an exciting opportunity for a seasoned professional to take on a leadership role in our Guest Services department. As a Front Desk Supervisor, you will be responsible for ensuring seamless guest experiences from arrival to departure. You will lead...


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    About CARILLON HOTEL MANAGEMENT LLCWe are seeking a highly skilled In Suite Dining Attendant to join our luxury dining team at Carillon Miami Wellness Resort. This role offers an exciting opportunity to provide exceptional service and create memorable experiences for our discerning guests.Job Summary:The successful candidate will be responsible for...


  • Miami, Florida, United States Adamas Building Services Full time

    Job SummaryWe are seeking a skilled and courteous Concierge/Front Desk Associate to join our team at Adamas Building Services in Miami Beach, Florida.Company OverviewAdamas Building Services is a leading expert in the Residential Services market with properties throughout New Jersey. Our company prides itself on delivering exceptional service to our...


  • Miami, Florida, United States Hyatt Hotels Corporation Full time

    Company Overview">At Hyatt Hotels Corporation, we pride ourselves on providing exceptional service to our guests. As a luxury hotel service associate, you will be part of a team that is dedicated to making travel more human.


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    Job SummaryWe are seeking a skilled and courteous In Suite Dining Attendant to deliver exceptional luxury dining experiences at Carillon Miami Wellness Resort. As part of our team, you will be responsible for providing attentive service, ensuring guest satisfaction, and upholding impeccable standards.Key Responsibilities:Delivering Orders: Prepare, deliver,...


  • Miami, Florida, United States Buffalo Run Casino & Resort Full time

    Job Title: Front Desk AssociateWe are seeking a skilled and customer-focused individual to join our team as a Front Desk Associate at Buffalo Run Casino & Resort.About the Role:This is a part-time position that involves providing exceptional guest service, coordinating with other departments, and maintaining established standards. As a Front Desk Associate,...


  • Miami, Florida, United States Faena hotel Full time

    About Faena Hotel">At Faena Hotel, we are committed to providing an unparalleled luxury experience for our guests. Our hotel is steeped in the warmth and traditions of the south, combining authentic and attentive hospitality with world-class amenities.">Job Overview">We are seeking a highly skilled Luxury Spa Event Coordinator to join our team. As a key...


  • Miami, Florida, United States Equinox Full time

    High-performance living is at the heart of Equinox, a collective of influential lifestyle brands that inspire and motivate individuals to maximize life. As a Front Desk Associate in our South Beach location, you will be part of a dynamic team that embodies high performance living and delivers exceptional results.We are passionate about investing in our own...


  • Miami Beach, Florida, United States Concord Hospitality Full time

    Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where every interaction matters? As a Front Desk Clerk at Concord Hospitality, you'll be the face of our hotel, providing warm welcomes and memorable stays to our guests.About UsWe're a company that values our associates and strives to create a fun...


  • Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    **Job Overview** We are seeking an experienced and customer-focused In Suite Dining Attendant to join our team at CARILLON HOTEL MANAGEMENT LLC. As a key member of our luxury dining team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests. **Key Responsibilities:**


  • Miami Beach, Florida, United States Marriott Full time

    **Job Summary**: As a Front Desk Ambassador at Marriott International's esteemed EDITION Hotels, you will be the face of our luxury brand, delivering exceptional service to discerning guests. Located in The Miami Beach EDITION, 2901 Collins Avenue, Florida, United States, this role offers a unique opportunity to work with a dynamic team and provide...


  • Miami, Florida, United States Miccosukee Resort & Gaming Full time

    About UsMiccosukee Resort & Gaming is committed to delivering a memorable experience for our guests, team members, and community.Job OverviewWe are seeking an experienced Front Desk Agent to join our team. As a valued team member, you will provide overall care, hospitality, and outstanding guest service resulting in consistent guest...