Quality Assurance Manager

4 weeks ago

Modesto, California, United States Crystal Creamery Full time

Crystal Creamery is seeking a highly skilled Quality Assurance Manager to lead our Modesto Plant's quality assurance efforts.

Job Summary: The Quality Assurance Manager will be responsible for ensuring that all products meet Crystal Creamery's quality standards, as well as federal, state, and local regulations. This role will provide guidance and leadership in the areas of GMPs, HACCP, HARPC, SQF, and food safety.

Key Responsibilities:

  • Ensure daily plant operations are in compliance with Crystal Creamery's policies, procedures, and regulatory requirements.
  • Lead the implementation of SQF, HACCP, and FSMA programs.
  • Drive continual quality improvement through internal and external audits, and company quality metrics.
  • Directly supervise quality supervisors, laboratory technicians, and manage daily activities to ensure associates adhere to company requirements.
  • Serve as company liaison for food safety and quality audits, certifications, and inspections.
  • Support senior management and operations with technical quality and food safety expertise.
  • Write and develop plant and laboratory SOPs.
  • Manage and implement site CAPA program and collaborate with operations leaders to support continuous improvement initiatives.
  • Assist in investigating customer and consumer complaints, manage investigation, and ensure timely review and response.
  • Manage hold and release program, product trace and recall programs, and departmental budget.
  • Possess a high degree of initiative, attention to detail, flexibility, and ability to change priorities quickly.

Qualifications:

  • Bachelor of Science in Dairy Science or a related area.
  • Minimum of 5 years' experience in managing dairy quality assurance departments.
  • Experience developing and maintaining quality assurance and quality control programs.
  • Experience monitoring, testing, and evaluating dairy products.
  • Experience managing regulatory and third-party visits.
  • Skilled in computer work involving Microsoft Office Suite.
  • Ability to provide leadership in the area of quality and food safety.
  • Excellent communication skills, both written and oral, and ability to work effectively with teams.
  • Must be able to lead team members effectively.
  • Certified in HACCP, SQF, and PCQI.
  • Understanding of HACCP, GMPs, FSMA, SQF Code, Food Allergens, and Microbiology.

Crystal Creamery is an equal opportunity employer.

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