Senior Dairy Quality Assurance Director

3 weeks ago

Modesto, California, United States Crystal Creamery Full time

Job Title: Senior Dairy Quality Assurance Director

Overview:

Crystal Creamery is seeking a highly skilled and experienced Senior Dairy Quality Assurance Director to lead our quality assurance team in ensuring compliance with regulatory standards and company policies. This role is responsible for developing, implementing, and maintaining quality assurance programs, as well as providing technical expertise to support senior management and operations.

Responsibilities:

• Ensure daily plant quality and food safety operations are in compliance with Crystal Creamery's policies, procedures, customer requirements, and local, state, and federal regulations.

• Lead in the implementation of SQF, HACCP, and FSMA programs.

• Drive continual quality improvement as measured by quality KPIs, including internal and external audits and company quality metrics.

• Directly supervise quality supervisors, laboratory technicians, and manage daily activities to ensure associates adhere to company requirements while providing leadership, guidance, and training.

• Serve as company liaison for all local, state, federal, and third-party food safety and quality audits, CCOF, and kosher certifications and inspections.

• Support senior management and operations with technical quality and food safety expertise to investigate and troubleshoot any issues related to food safety and quality.

• Write and develop plant and laboratory SOPs.

• Manage and implement site CAPA programs and collaborate with operations leaders to support continuous improvement initiatives.

• Assist in investigating all customer and consumer complaints, manage investigation, and ensure timely review and response to complaints.

• Manage hold and release programs as well as product trace and recall programs.

• Manage departmental budgets, including supplies, payroll, and capital expenditures.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor of Science in Dairy Science or a related area.

• Minimum of 5 years' experience in managing dairy quality assurance departments, must have an understanding of the dairy industry.

• Experience developing and maintaining quality assurance and quality control programs.

• Experience monitoring, testing, and evaluating dairy products.

• Experience managing regulatory and third-party visits.

• Skilled in computer work involving Microsoft Office Suite.

• Ability to provide leadership in the area of quality and food safety.

• Excellent communication skills, both written and oral, and ability to work effectively with teams.

• Must be able to lead team members effectively.

• Certified in HACCP, SQF, and PCQI.

• Understanding of HACCP, GMPs, FSMA, SQF Code, Food Allergens, and Microbiology. Must be capable of fulfilling the duties of substitute SQF Practitioner.

• Must maintain a high level of confidentiality and exercise discretion in a competent manner.

Estimated Salary: $85,000 - $110,000 per year, depending on experience.

Location: Modesto, CA.

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