Quality Assurance Manager

4 weeks ago


Modesto, California, United States Crystal Creamery Full time
Job Summary

Crystal Creamery is seeking a highly skilled Quality Assurance Manager to oversee the quality and safety of our dairy products. The ideal candidate will have a strong background in dairy science and quality assurance, with experience in managing quality assurance departments and developing quality control programs.

Key Responsibilities
  • Lead the implementation of SQF, HACCP, and FSMA programs
  • Drive continual quality improvement through internal and external audits and company quality metrics
  • Directly supervise quality supervisors, laboratory technicians, and manage daily activities to ensure associates adhere to company requirements
  • Serve as company liaison for all local, state, federal, and third-party food safety and quality audits, CCOF, and kosher certifications and inspections
  • Support senior management and operations with technical quality and food safety expertise to investigate and troubleshoot any issues related to food safety and quality
  • Write and develop plant and laboratory SOPs
  • Manage and implement site CAPA program and collaborate with operations leaders to support continuous improvement initiatives
  • Assist in investigating all customer and consumer complaints, manage investigation, and ensure timely review and response to complaints
  • Manage hold and release program as well as product trace and recall programs
  • Manage departmental budget, including supplies, payroll, and capital expenditures
  • Manage allergen program and provide daily schedule and testing requirements
Requirements
  • Bachelor of Science in Dairy Science or a related area
  • Minimum of 5 years' experience in managing dairy quality assurance departments
  • Experience developing and maintaining quality assurance and quality control programs
  • Experience monitoring, testing, and evaluating dairy products
  • Experience managing regulatory and third-party visits
  • Skilled in computer work involving Microsoft Office Suite
  • Ability to provide leadership in the area of quality and food safety
  • Understanding of HACCP, GMPs, FSMA, SQF Code, Food Allergens, and Microbiology


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