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Customer Service Representative

2 months ago

North Platte, Nebraska, United States Adams Bank and Trust Full time

We're seeking a detail-oriented and customer-focused individual to join our retail banking team at Adams Bank and Trust. As a Customer Service Representative, you will play a critical role in providing exceptional service to our customers while meeting sales and operational goals. Your primary responsibilities will include:

**Key Accountabilities:**

* Process transactions accurately and efficiently, following bank procedures and guidelines.
* Identify customer needs and cross-sell Bank products and services to maximize profitable relationships.
* Verify and balance assigned cash drawers daily, with minimal cash variances.
* Assist in reconciling errors or discrepancies for self and other tellers.
* Issue cashiers checks, money orders, and bank checks, and process incoming mail transactions.

**What We Offer:**

* A dynamic and supportive work environment.
* Opportunities for professional growth and development.
* Competitive compensation and benefits package.

If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.