Retail Customer Service Representative

6 days ago


Lafayette, Louisiana, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive and friendly attitude, ensuring a welcoming environment for all members.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks as needed.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to stand for long periods, lift up to 25 pounds, and work in a dynamic retail environment.
What We Offer
  • Competitive hourly wage, with opportunities for advancement and career growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan, with company match.
  • Paid time off, including vacation, sick leave, and holidays.
  • Opportunities for professional development and training.
About Sam's Club

Sam's Club is a leading membership-based warehouse club, offering a wide range of products and services to our members. We are committed to providing exceptional customer service, driving sales growth, and creating a positive work environment for our associates.



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