Retail Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities- Member Service: Acknowledge and greet members, identify their needs, and assist with purchasing decisions.
- Cash Handling: Process member purchases, handle payments, and maintain accurate cash handling procedures.
- Store Maintenance: Maintain a clean and organized store environment, including the front-end area, and report any safety concerns to management.
- Problem Solving: Resolve member issues and concerns in a professional and courteous manner.
- Customer Service Experience: Previous experience in customer-facing roles, preferably in retail or hospitality.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with members and colleagues.
- Teamwork: Ability to work collaboratively as part of a team to achieve sales and customer service goals.
- Adaptability: Willingness to adapt to changing situations and priorities, with a focus on providing exceptional member service.
- Competitive Pay: Competitive hourly rate, with opportunities for performance-based bonuses.
- Benefits: Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
- Training and Development: Ongoing training and development opportunities to enhance your skills and career growth.
At Sam's Club, we are committed to providing a positive and inclusive work environment, where our associates can grow and develop their careers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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