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Emerald Club Member Support Specialist

2 months ago

Richmond Heights, Virginia, United States Enterprise Mobility Inc Full time

Become a Part of Enterprise Mobility

Enterprise Mobility, the parent organization of Enterprise Rent-A-Car, National Car Rental, and Alamo, is on the lookout for a committed Emerald Club Service Specialist to enhance our team. As the leading privately held automotive rental and leasing firm in North America, we strive to deliver outstanding service and aim to be recognized as the most reliable mobility provider globally.

Position: Emerald Club Service Specialist

Location: Richmond, VA

Compensation: $15.00 / hr

Benefits Include:

  • Paid Time Off: 12 days in your first year
  • Comprehensive Health, Dental, and Vision Insurance
  • Employee Discounts on vehicle rentals, purchases, and more
  • 401(k) Retirement Plan with company matching

Key Responsibilities:

  • Greet and assist Emerald Club members
  • Maintain a clean and well-kept fleet
  • Deliver exceptional customer service
  • Support customers with unique requests
  • Provide local guidance and assistance

Required Qualifications:

  • At least 6 months of experience in customer service
  • Valid driver's license with a clean driving record
  • Authorized to work in the United States
  • Ability to adhere to the specified work schedule

Equal Opportunity Employer/Disability/Veterans