Department Head

9 hours ago


Braintree, Massachusetts, United States H&M Group Full time
About the Role

We are seeking a highly motivated and experienced Department Manager to join our team at H&M Group. As a Department Manager, you will be responsible for leading and managing a team of sales associates to achieve sales goals and provide exceptional customer service.

Key Responsibilities
  • Lead and manage a team of sales associates to achieve sales goals and provide exceptional customer service.
  • Develop and implement sales strategies to drive sales growth and improve customer satisfaction.
  • Monitor and analyze sales data to identify trends and areas for improvement.
  • Collaborate with visual merchandising team to create visually appealing store displays and maintain a high level of store appearance.
  • Manage inventory levels and ensure accurate stock counts.
  • Recruit, train, and develop sales associates to ensure they have the skills and knowledge needed to succeed in their roles.
  • Conduct regular performance evaluations and provide feedback to sales associates.
  • Ensure compliance with company policies and procedures.
Requirements
  • 3+ years of retail management experience.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to analyze sales data and make informed decisions.
  • Strong visual merchandising skills and attention to detail.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Discounts on H&M Group products and services.

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