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Department Head
2 months ago
As a Department Manager at Primark, you will play a key role in driving sales, inventory, and standards in your department. You will be responsible for managing a team of Sales Associates and Team Leaders, ensuring they deliver an exceptional shopping experience for every customer and a positive work environment for every colleague.
Key Responsibilities:- Manage inventory, move product in accordance with customer demand, review and manage planograms and period layouts, and be commercially aware to drive sales.
- Keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience.
- Use data to gain full knowledge of your department's performance to drive sales and meet targets and manage stock file accuracy for your department.
- Hire, train, coach, and motivate a team of Sales Associates and Team Leaders.
- At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
- Strong commercial acumen and ability to relate to customer needs.
- Ability to lead, motivate, and inspire the team, build confidence and enthusiasm, and enable the team to deliver excellent store standards and customer service.
- Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
- Commercially aware with an understanding of local market, key competitors, and how to use relevant systems and tools to improve option control and drive sales.
- Good planning and organizational skills, prioritizing and working within agreed timescales.
- Experience supporting store management with the protection of people, property, and premises by securing cash, stock, and property. Keyholder responsibility including availability for emergency call outs.
- Ability to effectively manage difficult situations and have good problem-solving skills.
- Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions, and lead teams as a manager daily and in emergencies.
- Competitive benefits and work-life balance.
- Robust onboarding period to empower you to succeed.
- Opportunities for career growth and development.
We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. If you require reasonable accommodation to participate in the job application or interview process, please email us with your request.
