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Restaurant Operations Leader

2 months ago

Chicago, Illinois, United States McDonald's Corporation Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant General Manager to join our team at McDonald's Corporation. As a key member of our restaurant operations team, you will be responsible for leading and managing the day-to-day activities of our restaurant, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities:

  • Restaurant Operations:
    • Supervise and manage restaurant staff to ensure efficient and effective operations
    • Monitor and control inventory, labor costs, and customer satisfaction
    • Implement and maintain high standards of food quality, safety, and presentation
  • Customer Service:
    • Deliver exceptional customer service and ensure a positive dining experience
    • Train and develop staff to provide excellent customer service
    • Monitor and address customer complaints and feedback
  • Leadership and Development:
    • Lead and motivate restaurant staff to achieve sales and profitability goals
    • Develop and implement training programs to enhance staff skills and knowledge
    • Identify and develop future leaders within the restaurant

Requirements:

  • High School Diploma or equivalent required
  • 1+ years of experience in a leadership or management role in the food service industry
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Passion for delivering exceptional customer service and driving sales and profitability

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Training and development programs to enhance skills and knowledge
  • A dynamic and supportive work environment

McDonald's Corporation is an equal opportunity employer and welcomes applications from diverse candidates.