Technical Support Specialist

7 days ago


Hillside, Illinois, United States Executive Construction Full time
{"h1": "Technical Support Analyst Job Description"} Job Summary We are seeking a highly skilled Technical Support Analyst to join our team at Executive Construction. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our staff and clients. Key Responsibilities
  • Assist with the setup, support, and maintenance of technical equipment.
  • Install, configure, update, and remove software and support products.
  • Create, modify, and maintain user accounts, permissions, and access rights in multiple systems.
  • Respond to technical support requests via phone, email, and in person.
  • Provide user support of all Company applications.
  • Diagnose and resolve basic technical problems on equipment.
  • Troubleshoot and setup Company phones, cell phones, and phone plans.
  • Administer new hire training, equipment needs, and internal processes.
  • Provide basic technical training and guidance on software, technology, and best practices.
  • Monitor, track, and document all equipment inventory.
  • Other special projects as assigned by management.
Requirements
  • Proficient in Microsoft Office: Excel, Word, Outlook, and Access.
  • Become proficient in Office 365 and Microsoft Server.
Core Values

Understand and embrace the core values of Executive Construction throughout your daily interactions with internal and external customers.

  • Performance
  • Resourcefulness
  • Integrity
  • Sensitivity
  • Teamwork
What We Offer

At Executive Construction, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

How to Apply

Interested candidates should submit their resume and cover letter to [insert contact information].

Equal Employment Opportunity

Executive Construction is an equal opportunity employer and welcomes applications from diverse candidates.

Contact Information

For more information, please contact [insert contact information].

Disclaimer

The information contained in this job description is accurate at the time of posting and may be subject to change.

Language

This job description is written in English.

Language Code

en



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