Customer Service Representative

7 days ago


Farmington, Pennsylvania, United States Nemacolin Inc Full time
Job Summary

Nemacolin Inc is seeking a highly motivated and customer-focused individual to join our retail team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of our products, and driving sales growth through effective merchandising and promotional strategies.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Product Knowledge: Develop and maintain a thorough knowledge of our products, including their features, benefits, and pricing.
  • Merchandising and Visuals: Maintain a visually appealing store environment, including the arrangement of merchandise, displays, and signage.
  • Sales and Revenue Growth: Meet or exceed sales targets through effective sales techniques, promotions, and merchandising strategies.
  • Inventory Management: Assist with inventory management, including receiving, stocking, and processing merchandise.
  • Team Collaboration: Work collaboratively with other sales team members to achieve sales goals and provide exceptional customer service.
Requirements
  • Customer Service Orientation: Excellent customer service skills, with the ability to provide a high level of service to customers in a fast-paced retail environment.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Product Knowledge: Ability to develop and maintain a thorough knowledge of our products, including their features, benefits, and pricing.
  • Merchandising and Visuals: Ability to maintain a visually appealing store environment, including the arrangement of merchandise, displays, and signage.
  • Sales and Revenue Growth: Ability to meet or exceed sales targets through effective sales techniques, promotions, and merchandising strategies.
  • Inventory Management: Ability to assist with inventory management, including receiving, stocking, and processing merchandise.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for sales commissions.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
  • Professional Development: Opportunities for professional development and career advancement within the company.
  • Team Environment: Collaborative and supportive team environment, with opportunities to work with a diverse group of colleagues.


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