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Customer Service Representative

2 months ago

Farmington, Pennsylvania, United States Nemacolin Woodlands Resort Full time

About Nemacolin Woodlands Resort

Nemacolin Woodlands Resort is a premier destination for entertainment and excitement. As a Front Desk Agent, you will be part of a team that is committed to making every experience memorable.

Key Responsibilities:

  • Provide exceptional customer service to guests and visitors
  • Manage front desk operations, including check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Collaborate with other departments to ensure seamless guest experiences

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • High school diploma or equivalent required

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package