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Front Office Director

1 week ago


Santa Cruz, California, United States Ensemble Hospitality Full time

**About Ensemble Hospitality**

We are a dynamic hospitality company dedicated to delivering exceptional guest experiences. Our team is passionate about providing top-notch service, and we're seeking a seasoned professional to lead our front office operations.

The ideal candidate will possess excellent leadership skills, a strong background in customer service, and the ability to motivate and train our front desk agents. If you're looking for a challenging role with opportunities for growth, we encourage you to apply.

Key Responsibilities:

  • Supervise and support front desk agents
  • Develop and implement effective training programs
  • Ensure seamless day-to-day operations

Requirements:

  • Minimum 2 years of experience in hotel front office operations
  • Proven track record of success in customer service and leadership
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • A 401(k) plan with employer matching
  • Medical, dental, and vision insurance
  • Generous discounts at Ensemble Hospitality properties and restaurants