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Customer Service Ambassador

2 months ago

Sandwich, Massachusetts, United States UniFirst Full time

Job Summary:

As a Customer Service Representative at UniFirst, you will play a vital role in ensuring exceptional customer experiences. Your primary responsibility will be to provide top-notch support to customers, addressing their inquiries and concerns related to accounts, procedures, and services.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Collaborate with internal teams to ensure seamless customer service experiences.
  • Perform accounts receivable duties, including following up on outstanding accounts.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Basic knowledge of accounts receivable procedures.

What We Offer:

At UniFirst, we value our employees and offer a range of benefits, including competitive compensation, comprehensive training, and opportunities for career growth and development.