Payment Analysis Team Lead

4 weeks ago


Richmond, Virginia, United States UHS Full time
Job Title: Payment Analysis Team Lead - Millennium

Join UHS, a leading provider of hospital and healthcare services, as a Payment Analysis Team Lead - Millennium. In this role, you will be responsible for resolving over and underpayment discrepancies on paid accounts and collection balances on unpaid accounts in the Cerner Millennium system.

Key Responsibilities:
  • Provide initial and ongoing training to staff to ensure policies and procedures are followed.
  • Meet with Payment Analysis Manager - East regularly to effectively communicate and resolve issues, set and prioritize goals, and improve processes.
  • Assist with staff communication, providing updates, resolving issues, setting goals, and maintaining standards.
  • Assist with assuring overpayments and collections are researched and processed with accuracy.
  • Answer questions and assist staff with day-to-day issues.
  • Assist Payment Analysis Manager - Millennium with development and implementation of project and department action plans.
  • Help resolve issues identified for process improvement as identified by the refund or variance staff.
  • Review and/or create daily, weekly, and monthly reports as assigned.
  • Monitor daily productivity of each Refund/Variance Analyst to assure defined goals and objectives of the department are met.
  • Other duties as assigned.
Qualifications:
  • High school diploma or equivalent, degree preferred.
  • 1-3 years healthcare revenue cycle experience required.
  • Strong Microsoft Office skills (Excel, Word, Outlook).
  • Customer-focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10-key data entry, and excellent written and oral communication skills are required.

UHS is an equal opportunity employer and is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.



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