Bilingual Customer Service Representative

2 weeks ago


Monroe, North Carolina, United States Latino Community Credit Union Full time
Member Service Representative II Role

The Member Service Representative II (MSR II) plays a vital role in delivering exceptional service to our members. This position involves handling a wide range of tasks, including account opening, maintenance, and providing information on loans and other products.

Key Responsibilities:
  • Provide quality service to members, ensuring their needs are met in a timely and professional manner.
  • Perform various duties, including account maintenance, loan information, and product knowledge.
  • Develop and maintain strong relationships with members, understanding their needs and preferences.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong product knowledge and ability to provide accurate information to members.

As a Member Service Representative II, you will have the opportunity to make a positive impact on our members' lives. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting role.



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