Client Support Liaison

4 days ago


Troy, New York, United States Shore Marketing Group Full time
Unlock Your Potential as a Client Support Representative

At Shore Marketing Group, we're on a mission to deliver exceptional client experiences that drive business growth. We're seeking a driven and enthusiastic individual to join our Client Support Representative team, where you'll play a vital role in promoting our brand and solutions to customers.

Key Responsibilities:
  • Engage with potential customers to educate them on our clients' products and services
  • Build lasting relationships with customers through exceptional interpersonal skills and personability
  • Provide expert answers to customer inquiries, highlighting the benefits of our brand over competitors
  • Collaborate with the Client Support Specialist team to develop strategies for achieving customer acquisition standards and sales goals
  • Stay up-to-date on new products, services, and sales promotions through regular training sessions
  • Deliver exceptional customer service by completing orders efficiently and accurately
Requirements:
  • 0-2 years of experience in a customer-centric role (preferred)
  • High School Diploma or equivalent
  • College Degree (preferred but not required)
  • Strong communication skills and ability to multitask
Incentives:
  • Positive and diverse work culture
  • Opportunities for career advancement and professional growth
  • Closures on major holidays and flexible scheduling
  • Travel opportunities and company events
  • Uncapped earning potential through commission-based compensation

This is an entry-level position with significant opportunities for advancement. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.



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