Customer Care Associate

3 weeks ago


Holly Ridge, North Carolina, United States Holtzman Corp Full time

Position Overview:
As a vital member of our team, you will be the first point of contact for both new and existing customers in the Propane, Ice, and HVAC sectors. Your role will involve educating customers about our diverse range of products and services, establishing new accounts, and ensuring exceptional customer satisfaction.

Key Responsibilities:
- Provide comprehensive information about our offerings to clients.
- Set up and manage new customer accounts efficiently.
- Deliver high-quality customer service through effective communication.

Qualifications:
Successful candidates will possess excellent computer and telephone skills. A willingness to assist with propane cylinder refills is essential. Additionally, participation in a training program is required to ensure you are well-prepared for your role.

Work Schedule:
This position operates Monday through Friday, from 8 AM to 5 PM.

Benefits:
We offer a comprehensive benefits package that includes medical, optical, dental, disability, and life insurance. Additional perks include holiday pay, vacation time, paid personal leave, a 401K plan, and profit-sharing opportunities.

We are an Equal Employment Opportunity employer.



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