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**Personal Banker

2 months ago


Santa Maria, California, United States Quality Talent Group Full time
About This Role

We are seeking a highly motivated and customer-focused Personal Banker to join our team at Quality Talent Group. As a Personal Banker, you will be responsible for building strong relationships with our customers, providing exceptional customer service, and helping them achieve their financial goals.

Key Responsibilities
  • Customer Service: Provide proactive and personalized service to customers, responding to their needs and concerns in a timely and professional manner.
  • Product Knowledge: Develop a deep understanding of our bank's products and services, and use this knowledge to connect customers with the right solutions for their financial needs.
  • Relationship Building: Build and maintain strong relationships with customers, understanding their financial goals and objectives, and providing guidance and support to help them achieve success.
  • Problem-Solving: Identify and resolve customer issues in a timely and professional manner, using sound judgment and problem-solving skills.
  • Team Collaboration: Work collaboratively with other team members to achieve business objectives, share knowledge and best practices, and support each other in delivering exceptional customer service.
Requirements
  • Customer Service Experience: 6+ months of experience in a customer-facing role, with a proven track record of providing exceptional customer service.
  • Product Knowledge: Strong knowledge of banking products and services, with the ability to communicate complex information in a clear and concise manner.
  • Relationship Building: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Problem-Solving: Strong problem-solving skills, with the ability to identify and resolve customer issues in a timely and professional manner.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional growth, with a focus on developing the skills and knowledge needed to succeed in the banking industry.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.