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Shift Team Lead

2 months ago

Irvine, California, United States Dave's Hot Chicken - Kezo California Full time
Job Description

Job Title: Shift Team Lead

Company: Dave's Hot Chicken - Kezo California

Job Summary:

The Shift Team Lead is a key member of our restaurant team, responsible for ensuring seamless operations during their shift. This role requires strong leadership, communication, and problem-solving skills to maintain a high level of customer satisfaction and team productivity.

Key Responsibilities:
  • Leadership and Management: Supervise and motivate team members to achieve sales and customer satisfaction goals.
  • Operational Excellence: Ensure all restaurant activities are consistent with company standards and policies.
  • Customer Service: Greet customers, record orders, and serve food and beverages with a positive and helpful attitude.
  • Team Development: Train and develop team members to improve their skills and performance.
  • Administrative Tasks: Balance cash drawers, prepare cash deposits, and complete daily paperwork.
Requirements:
  • Education: Current student or high school diploma/GED preferred.
  • Age and Language: Must be at least 18 years old and fluent in English.
  • Certifications: Certified in all stations following the DHC Training Program.
  • Availability: Flexibility to work nights, weekends, and holidays.
  • Skills: Ability to delegate tasks, excellent time management, organizational, and planning skills, strong people/guest service skills, and ability to work in a fast-paced environment.
Benefits:
  • Flexible Schedule: Ability to work a variety of shifts, including evenings and weekends.
  • Free Employee Meals: One free meal per shift.
  • Opportunity for Advancement: Potential for career growth and professional development.
  • Health Benefits and 401k: Eligible for health benefits and 401k after meeting certain requirements.