Housekeeping Manager

6 days ago


Woburn, Massachusetts, United States Pyramid Global Hospitality Full time

About the Role

The Housekeeping Supervisor is a key member of the Pyramid Global Hospitality team, responsible for ensuring the highest level of cleanliness and comfort for our guests. As a leader in the housekeeping department, you will be responsible for providing guidance and direction to housekeeping staff, maintaining a clean and organized environment, and ensuring that all guest rooms and public areas meet our high standards.

Key Responsibilities

  • Provide leadership and direction to housekeeping staff to ensure efficient and effective cleaning operations.
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness and quality standards are met.
  • Train and develop housekeeping staff to improve their skills and knowledge.
  • Maintain accurate records of cleaning schedules, supply inventories, and guest requests.
  • Respond promptly to guest complaints and concerns regarding cleanliness and housekeeping services.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.

Requirements

  • High school diploma or equivalent required.
  • Previous supervisory experience in a hospitality or housekeeping environment preferred.
  • Strong communication and interpersonal skills, with the ability to interact with diverse personalities.
  • Ability to lift up to 20 pounds and carry up to 10 pounds.
  • Ability to work in a fast-paced environment with multiple interruptions.
  • Flexibility to work varying shifts, including weekends and holidays.

About Us

Pyramid Global Hospitality is a leading hospitality company that values its employees and is committed to creating exceptional guest experiences. We offer a supportive and collaborative work environment, opportunities for growth and development, and a range of benefits and perks. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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