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Guest Room Cleaner

2 months ago

Woburn, Massachusetts, United States Residence Inn Boston Woburn Full time

About Us:
At Pyramid Global Hospitality, we prioritize our people. Our organization is committed to fostering a supportive and inclusive work environment that promotes diversity, growth, and well-being. Our People First culture is evident in our employee development initiatives, benefits, and our focus on building meaningful relationships. We offer a comprehensive range of employment benefits, including health insurance, retirement plans, and paid time off, alongside unique perks such as wellness programs, local discounts, and employee rates on hotel accommodations. We are dedicated to providing continuous training and development opportunities to empower our team members to enhance their skills and advance their careers. Whether you are new to the hospitality sector or a seasoned expert, Pyramid Global Hospitality provides a collaborative work environment that encourages growth and success across over 230 properties worldwide.

Location Overview:
The Residence Inn by Marriott Boston Woburn stands out in the hospitality industry. From day one, you will receive a competitive wage package, excellent benefits, a matching 401K plan, professional development opportunities, generous bonuses, travel perks, and the chance to grow within a portfolio of 100 hotels across major brands. We recognize that the well-being of our team members is as crucial as the service we provide to our guests and the communities we serve. If you have a genuine passion for hospitality, this is an opportunity to play a vital role in delivering exceptional service and memorable experiences for every guest.

Position Overview:
Opportunity: Room Attendant
Your primary responsibility will be to clean and maintain guest rooms to ensure they meet established standards.

Career Advancement:
Potential growth paths include:
- Housekeeping Supervisor
- Assistant Executive Housekeeper
- Executive Housekeeper

Key Responsibilities:

  • Greet guests warmly upon interaction.
  • Thoroughly clean guest rooms within the designated time frame, including sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replenish towels and other amenities.
  • Dust and polish furniture and fixtures; clean furniture, walls, and equipment.
  • Notify management of any repair needs in guest rooms.
  • Process guest items left in rooms in accordance with lost and found policies.
  • Adhere to sustainability guidelines and practices.
  • Follow safe work habits, utilize protective equipment, and comply with safety standards.
  • Be aware of guest satisfaction scores and strive to enhance overall guest satisfaction.
  • Perform additional duties as requested by management.

Qualifications:

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Ability to understand and communicate in English.

Benefits and Perks:

  • Competitive wages for both full-time and part-time positions.
  • Medical, Dental, and Vision Health Insurance.
  • Paid Time Off.
  • 401k Company Match.
  • Free Basic Life Insurance.
  • Travel Discounts.
  • Opportunities for Educational/Professional Development.
  • Referral Bonus Program.

Work Environment:

  • Work schedule may vary and could include holidays and weekends.
  • Position requires standing for extended periods, walking, pushing, pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and using cleaning chemicals.