Current jobs related to Housekeeping Operations Manager - Woburn Massachusetts - Hilton Boston Woburn
-
Housekeeper
3 weeks ago
Woburn, Massachusetts, United States Hilton Boston Woburn Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at Hilton Boston Woburn. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our guest rooms, hallways, and public areas. If you have a passion for delivering exceptional customer service and ensuring a positive guest...
-
Housekeeping Supervisor
1 month ago
Woburn, Massachusetts, United States Residence Inn Boston Woburn Full timeAbout UsAt Residence Inn Boston Woburn, we prioritize our employees' growth and development. Our company culture emphasizes diversity, inclusivity, and employee wellbeing. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Additionally, we provide ongoing training and development opportunities to help...
-
Housekeeping Supervisor
1 month ago
Woburn, Massachusetts, United States Pyramid Global Hospitality Full timeAbout the RoleThe Housekeeping Supervisor is a key member of our housekeeping team, responsible for ensuring the highest level of cleanliness and comfort for our guests. As a leader in our department, you will provide guidance and support to our housekeeping staff, ensuring that all areas of the hotel are maintained to the highest standards.Key...
-
Housekeeping Attendant
1 month ago
Woburn, United States Pyramid Global Hospitality Full timePropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Housekeeping Attendant
1 month ago
Woburn, United States Pyramid Global Hospitality Full timePropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Housekeeping Attendant
4 weeks ago
Woburn, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Housekeeping Attendant
1 month ago
Woburn, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Housekeeping Attendant
7 days ago
Woburn, Massachusetts, United States Pyramid Global Hospitality Full timeAbout the RoleThe cleanliness of a hotel is a top priority for our guests, and our Housekeeping team plays a vital role in ensuring their stay is exceptional. As a Housekeeping Attendant, you will be responsible for maintaining the public spaces and assisting the room attendants in creating a memorable experience for our guests. This role requires attention...
-
Housekeeper
3 months ago
Woburn, United States Hilton Boston Woburn Full timeJob Summary: Informacin disponible en espaol a continuacin. A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while...
-
Operations Manager
3 days ago
Woburn, Massachusetts, United States Crumbl Cookies Full timeOperations ManagerCrumbl Cookies is seeking a highly skilled Operations Manager to lead our Saugus, MA location. As a key member of our team, you will be responsible for championing the Crumbl Cookies brand, ensuring seamless store operations, and driving sales growth.Key Responsibilities:Champion the Crumbl Cookies brand to deliver an exceptional customer...
-
Operations Manager
2 months ago
Woburn, Massachusetts, United States Electric Supply Center Career Page Full timeJob OverviewElectric Supply Center is a leading independent distributor of electrical components in New England, serving a diverse range of clients from local electrical contractors to multi-national construction companies.We are seeking a highly driven and experienced professional to fill the role of Operations Manager, responsible for leading a large team...
-
Evening Housekeeper/Lobby
2 months ago
Woburn, United States Hilton Boston Woburn Full timeJob Summary: Informacin disponible en espaol a continuacin. A Housekeeper-Night is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel during the overnight hours. This role is expected to service guest rooms in accordance with hotel procedures stocking cart with room supplies and replacing bed linens...
-
Evening Housekeeper/Lobby
4 months ago
Woburn, United States Hilton Boston Woburn Full timeJob Summary: Informacin disponible en espaol a continuacin. A Housekeeper-Night is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel during the overnight hours. This role is expected to service guest rooms in accordance with hotel procedures stocking cart with room supplies and replacing bed linens...
-
Operations Manager
3 days ago
Woburn, Massachusetts, United States Electric Supply Center Full timeJob Type: Full-timeDescriptionElectric Supply Center, a leading distributor of electrical components in New England, is seeking a highly driven individual for the Operations Manager position. Our mission is to provide exceptional service to our customers, and we're looking for someone who shares our commitment to excellence.ResponsibilitiesProvide leadership...
-
Business Operations Manager
4 days ago
Woburn, Massachusetts, United States Guardian Agriculture Full timeAbout UsGuardian Agriculture is a pioneering company in eVTOL-powered precision agriculture, backed by leading agribusiness leaders. Our mission is to transform crop protection with integrated, US-manufactured, commercial-scale eVTOL systems for farmers.Job DescriptionA Business Operations Manager is a critical member of Guardian's management team,...
-
Business Operations Manager
2 weeks ago
Woburn, Massachusetts, United States Guardian Agriculture Full timeAbout UsGuardian Agriculture is a pioneering company in the field of eVTOL-powered precision agriculture. Backed by leading agribusiness leaders, we are transforming crop protection with our integrated, US-manufactured, commercial-scale eVTOL system purpose-built for farmers.Job SummaryWe are seeking a highly skilled Business Operations Manager to join our...
-
Warehouse Operations Manager
2 days ago
Woburn, Massachusetts, United States Harrington Industrial Plastics Full timeHarrington Industrial Plastics, a leading distributor of industrial plastic piping, is seeking a highly skilled Warehouse Operations Manager to oversee the operational and administrative activities of our warehouse. This is a fantastic opportunity for a motivated and experienced professional to join our team and contribute to our success.As a Warehouse...
-
Facilities Operations Manager
1 week ago
Woburn, Massachusetts, United States Micro Tech Staffing - Stoughton Full timeJob DescriptionWe are seeking a skilled Facilities Operations Manager to oversee the day-to-day operations of our facility. This role will be responsible for ensuring the facility is well-maintained and operates smoothly.Collaborate with contractors and vendors to maintain the facility's infrastructure.Develop and implement facilities management plans,...
-
Facilities Operations Manager
3 weeks ago
Woburn, Massachusetts, United States Micro Tech Staffing - Stoughton Full timeJob SummaryWe are seeking an experienced Facilities Manager to oversee the day-to-day operations of our facility. The ideal candidate will have a strong background in facilities management, with a focus on maintenance, repairs, and custodial services.Key ResponsibilitiesManage and coordinate maintenance and repair activities, including working with...
-
Customs Operations Manager
3 weeks ago
Woburn, Massachusetts, United States C.H. Robinson Full timeCustoms Manager Job DescriptionC.H. Robinson is seeking a highly skilled Customs Manager to lead our customs brokerage operations and drive strategic growth. As a key member of our team, you will be responsible for overseeing the execution, oversight, and direction of our customs operations, ensuring seamless execution and compliance with regulations.Key...
Housekeeping Operations Manager
2 months ago
Job Overview:
The Housekeeping Operations Manager plays a crucial role in overseeing the effective functioning of the Housekeeping Department, ensuring compliance with Hilton Boston Woburn standards. This position involves managing all aspects of housekeeping, including guest rooms, public areas, and laundry services.
Exempt managers are required to customarily and regularly supervise at least three full-time associates or their equivalents.
Key responsibilities should comprise administrative, executive, or professional tasks for more than 50% of the time, and the role must also involve the exercise of discretion and independent judgment for over 50% of the time.
Key Responsibilities:
Qualifications:
Minimum of 5 years of progressive experience in a hotel or a related sector; alternatively, a 2-year college degree combined with 3 or more years of relevant experience; or a 4-year college degree with at least 1 year of related experience.
Proficiency in Windows operating systems, company-approved spreadsheets, and word processing is required.
A valid driver's license for the applicable state is necessary.
Ability to communicate information and ideas clearly is essential.
Must be capable of evaluating and selecting among alternative courses of action swiftly and accurately.
Ability to perform well in high-pressure situations is crucial.
Maintaining composure and objectivity under stress is required.
Effectiveness in addressing workplace issues, including anticipating, preventing, identifying, and resolving problems, is vital.
Ability to assimilate complex information from various sources and adapt it to meet specific needs is necessary.
Effective listening and understanding skills to clarify and resolve concerns raised by colleagues and guests are essential.
Competence in working with financial information and basic arithmetic functions is required.
Responsibilities:
Approach all interactions with guests and staff in a courteous, attentive, and service-oriented manner.
Maintain regular attendance in accordance with Hilton Boston Woburn standards as required by scheduling, which may vary based on hotel needs.
Adhere to Hilton Boston Woburn standards and regulations to promote safe and efficient hotel operations.
Comply with certification requirements relevant to the position, including Food Handlers, Alcohol Awareness, CPR, and First Aid.
Establish and maintain a key control system for the department.
Utilize radios efficiently and professionally for communication with hotel staff.
Ensure proper radio etiquette within the housekeeping department.
Supervise and direct all Housekeeping and Laundry personnel.
Conduct daily inspections of rooms and avoid scheduling additional supervisors or assistants unless occupancy exceeds 90 rooms or with General Manager's approval (specific to property).
Conduct all 90-day and annual employee performance evaluations following Hilton Boston Woburn S.O.P.'s.
Review worked hours of Housekeeping staff for payroll processing and submit to accounting promptly.
Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assisting in their placement.
Prepare employee schedules based on business forecasts, payroll budget guidelines, and productivity requirements. Submit the schedule and wage progress report to the General Manager weekly.
Oversee daily inspections for arriving VIP guests.
Ensure that lobbies, guest hallways, guest rooms, and back-of-house areas are cleaned to Hilton Boston Woburn standards.
Maintain standards regarding purchase orders, invoice vouchering, and checkbook accounting according to Hilton Boston Woburn S.O.P.'s.
Maintain required par levels of all Housekeeping and Laundry supplies by ordering necessary supplies and amenities on a monthly or quarterly basis.
Ensure guest privacy and security by strictly following Hilton Boston Woburn procedures.
Participate in required Manager on Duty coverage as scheduled.
Ensure implementation of all Hilton Boston Woburn policies and house rules.
Train and review all 'House Safety' rules and procedures with Housekeeping staff.
Motivate, coach, counsel, and discipline all Housekeeping personnel in accordance with Hilton Boston Woburn S.O.P.'s.
Prepare and conduct all Housekeeping interviews and hiring processes according to Hilton Boston Woburn S.O.P.'s.
Monitor work orders and submit them to the Engineering department as per procedures; follow up on maintenance requests to ensure completion.
Respond to all guest requests, situations, complaints, and incidents presented to Housekeeping in a courteous, attentive, and efficient manner.
Attend monthly all-employee team meetings and any other functions required by management.
Participate in weekly staff meetings and provide training on a rotational basis using effective training steps according to Hilton Boston Woburn standards.
Respond to emergency situations using information contained in Material Safety Data sheets. Keep MSDS sheets current and easily accessible.
Focus the Housekeeping Department on its role in enhancing guest service scores.
Balance and clear the room status nightly, comparing the PM Housekeeping Report with the computer's room status report and resolving any discrepancies.
Train all Housekeeping personnel to perform their duties to Hilton Boston Woburn standards using effective training steps according to Hilton Boston Woburn standards.
Conduct daily morning meetings with staff.
Conduct weekly walkthroughs with the General Manager and Property Engineer.
Utilize the telephone and computer system for reporting and verifying room status.
Ensure valet laundry is recorded for valet cleaners. Check and review incoming laundry at the end of the day to ensure all items have been returned (specific to property).
Properly store, secure, and issue supplies as needed to meet business demands.
Complete all reports in a timely and efficient manner as required by management.
Establish any additional standards for the Housekeeping Department with the General Manager's approval.
Review the Guest Request log daily to ensure that all requests have been fulfilled, taking proactive steps to address issues before they arise.
Monitor all VIP guests and special requests.
Perform any other duties as requested by the General Manager.
Property Overview:
Conveniently located off I-93, our hotel is situated in a business center, close to local shopping and dining options.
We offer complimentary parking, an indoor pool, and a fitness center for our guests.
Company Overview:
As a leading entity in third-party hotel management, our expanding portfolio encompasses over 1,550 hotels across all 50 states and 22 countries, ranging from top international lodging brands to luxury hotels, destination resorts, and lifestyle accommodations.
Our associates worldwide are dedicated to providing exceptional service to our guests and achieving outstanding results, thriving in a culture that inspires everyone to excel.
Join a world of opportunities with Hilton Boston Woburn.Benefits:
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay. Please inquire for more details.
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
