Medical Office Receptionist

3 weeks ago


St Augustine, Florida, United States UF Health Full time
About the Role">

This full-time position at Whetstone Primary Care in St. Augustine, Florida, involves delivering outstanding customer service to patients and visitors. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  1. Greet and assist patients, responding to their inquiries and resolving issues promptly.
  2. Manage high-volume phone calls, scheduling appointments, and processing patient payments.
  3. Verify patient information, including demographics and insurance details, to ensure accurate records.
  4. Maintain open communication with physicians and staff regarding patient-related matters.
  5. Utilize electronic medical records to store and update patient information.
  6. Foster collaboration with external organizations to support care coordination.
Requirements

A High School Diploma or equivalent is mandatory. Previous experience in a healthcare setting is desirable, particularly in a clerical role.

Compensation Package

We offer an attractive compensation package, including an estimated annual salary of $45,000-$55,000, based on qualifications and experience. A comprehensive benefits program is also provided.



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