Resident Field Service Specialist

2 weeks ago

Colorado Springs, Colorado, United States Veolia Water Technologies & Solutions Full time

Job Summary:

The Field Service Representative position is responsible for assisting operations to maintain the chemistry needed for production.

Duties and Responsibilities:

  • Prepare, organize, and maintain inspection records.
  • Follow written analytical procedures for testing of customer solution samples, including Plating tests, Volumetric and Gravimetric analysis, Instrumental analysis, etc.
  • Perform calculations associated with test results.
  • Enter samples, test results, etc. into data management systems, review and validate results.
  • Communicate status of testing samples to Supervisors and Laboratory staff.
  • Proficiency in performing manual titrations.
  • Knowledge of instrumental analysis.
  • Maintain housekeeping standards in laboratory work areas and store hazardous materials in the proper locations and dispose of hazardous waste properly.
  • Work with Applications Laboratory personnel to investigate any analysis issues.
  • Operate equipment and follow procedures in accordance with ISO 9000 and ISO 14001 standards.
  • Follow all safety procedures, including general site safety rules and Chemical Hygiene Plan.
  • Inspect tanks using the appropriate method.
  • Examine samples to verify qualities such as clarity, cleanliness, and consistency.
  • Maintain tank chemistry.
  • Maintain waste treatment system.
  • Maintain add schedule.
  • Assist operators with concerns and troubleshoot.
  • Operate atomic absorption machine to process materials in compliance with applicable safety, energy, or environmental regulations.
  • Maintain logs of instrument readings, test results, shift production, and/or preventive maintenance schedule for entry in computer databases.
  • Maintain 5S program.
  • Follow safety standards and rules.
  • Train new operators as needed.

Qualifications:

Required Skills and Abilities:

  • Good verbal and written communication skills, including engaging with customers.
  • Speak, read, and write English preferred.
  • Organized with great attention to detail.
  • Ability to operate laboratory testing equipment.
  • Proficient in Microsoft Office Suite or related software.
  • High attention to detail.

Additional Requirements:

  • Able to work in a fast-paced environment.
  • Thorough understanding of company quality specifications and manuals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several variables in standardized situations.
  • Ability to create and maintain cooperative, team-building relationships.
  • Ability to meet deadlines and work under pressure.
  • Basic calculations, mainly C1V1=C2V2.
  • Methodological approach to troubleshooting in the lab.
  • Adequate titrimetric, volumetric, and gravimetric analysis experience.
  • Ability to create standard curves on a UV/VIS spectrophotometer.
  • Equipment operation, or at least competency to understand how the equipment functions.
  • Data interpretation, record keeping, reporting, and decision making.
  • Inline analyzers familiarity.
  • Cyanide competency.
  • Working knowledge of UV/VIS Spectrophotometers, HPLC Instrumentation, and pH Meters.
  • Working knowledge of gravimetric assays.
  • Working knowledge of computer and office software: Excel, MS Word.
  • ISO.
  • Tidiness.
  • Flexibility.

Education and Experience:

  • High School diploma or equivalent.
  • Pass a Class K Industrial Waste Water test within 4 months of employment.
  • Forklift license a plus.
  • Experience working in Water Treatment and/or a Fast-paced work environment is a plus.
  • Lab experience strongly preferred.
  • Laboratory Software: LIMS systems, Minitab preferred.

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